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Spa Consultant

at  Planet Beach Contempo Spa
5720 Corporate Blvd.
Baton Rouge, LA 70816

At a glance

Job type Full-time, Part-time
Wages
Estimated Wages $8.11 to $11.77 per hour
(Snag Est. )

What is this?

This is Snag's estimate of the wage range for this job based on publicly available data and may not reflect the actual wage for this position with this employer. The estimated wage is not supplied by or endorsed by the employer. Specific wage or rate questions should be directed to the employer.

How is the estimated wage calculated?

This estimate is calculated by looking at a range of jobs in the local market, at the state level, and nationally. Due to the size of markets, the number of positions, the level of employment in the market, and the availability of data, this could make the estimate inaccurate for a specific job.

How is this helpful?

This is helpful to get a general sense of the wage for this type of job and be a guide for what may be earned in this job or similar jobs.

Job description

Spa Consultant

Planet Beach Contempo Spa jobs

We have a full-time/part-time opening for a Spa Consultant.

Must be able to work various shifts per week.

  • Be authorized to work in the United States.

Additional Info

Minimum Age
21+ years old

Additional

At the touch of a button our members enjoy a private, relaxing and rejuvenating spa experience at a fraction of the cost and in far less time than a day spa.

The goal of the Spa Consultant is to contribute to the overall success of Planet Beach® Contempo Spa by delivering superior customer service through execution of required duties and to meet and exceed performance goals. To maintain the Planet Beach® brand through various local and national marketing tactics and to professionally represent the brand at all times.

Basic Duties & Responsibilities:

  • Complete a minimum schedule of hours per week which must be accounted for via a time card or tracking system.
  • Arrive on 15 minutes before all scheduled work shifts, outside events and/or training sessions.
  • Consistently maintain a professional appearance by adhering to the Planet Beach® Uniform Policy & Code of Conduct. No exceptions are allowed.
  • Maintain Planet Beach® customer service standards at all times and monitor results using customer satisfaction surveys to acquire direct feedback to make enhancements. Submit completed forms to Spa Director.

Prospecting, Consulting & Sales Responsibilities

  • Use all methods of member retention to promote the growth of Planet Beach’s member base
  • Utilize Prospecting Binder & all Planet Beach® marketing tools simultaneously and consistently to maximize traffic.
  • Increase new guest, increase membership retention

Spa Equipment & Product Maintenance Responsibilities:

  • First impressions are sometimes your only impression on a new guest. Maintenance and cleanliness standards must be outlined to ensure not only that superior customer service is being provided but also the safety of your clients.
  • Maintain the highest standards of cleanliness throughout the spa including lobby area, service rooms, restrooms and any other areas to ensure superior customer service and sanitation expectations are exceeded.
  • Complete all daily, weekly and monthly maintenance requirements as assigned by Spa Director.
  • Participate in scheduled monthly spa equipment maintenance and cleaning sessions in order to maintain sanitation standards.
  • Report any damaged or un-usable equipment to Spa Director immediately as problems are identified.
  • Monitor levels of products when on shift to prevent theft. Report any damaged products or missing products to Spa Director immediately.
  • Assist in rotating and organizing product displays as assigned by Spa Director.

Register Functions & Membership Billing Responsibilities

  • Complete proper data entry processes for all guests, members and clients at all times.
  • Execute proper register methods when ringing up services and entering usage of services.
  • Ensure all guests and members sign in on the appropriate registration form.
  • Confirm all daily revenue (including cash, checks and credit cards) is accounted for at all times to prevent theft.
  • Ensure all customer memos are read and when necessary issues are addressed with the customer.
  • Perform any other duties assigned by Spa Director or Franchisee.

Initial and Required Training & Certifications:

  • Complete NTTI certification. One time certification.
  • Complete all assigned Planet Beach® University Online required courses for level of employment. Courses must been taken once annually or as directed by Spa Director.
  • Complete any newly introduced Planet Beach® University Online courses as they are available
  • Additional training requirements may be required at any time.

Job Industries

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Posted: 2012-02-06

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