Service Dispatcher/Customer Service

Our company is growing and we need to add a dedicated individual to assist our office administrator with daily operations.

Primary job function is to answer phones, field customer questions, as well as dispatch and coordinate daily schedule for service technicians. Secondary job function is to assist office administrator as needed with estimates, AP/AR, invoice tracking, filing, etc.

Individual needs to have:

• Ability to adapt and react to changes in a professional and timely manner.
• Sense of urgency with a "self-starter" mentality
• Excellent customer service skills
• Reliable transportation and punctuality
• Basic knowledge of Word, Excel, and email
• Previous experience dispatching multiple people to multiple areas

Pay will be based off experience and will be discussed during interview and/or upon offer of employment.

Work Remotely

• No

Job Type: Full-time

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Some weekends required

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Required)
• Dispatching: 1 year (Required)

Work Location: One location