Hotel Front Desk Clerk

Job Description

We are seeking Front Desk Clerks full time and part time, to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.

Responsibilities:

• Register and assign rooms to guests
• Confirm phone and online reservations
• Respond to guest needs, requests, and complaints
• Collect payment from guests
• Keep records of occupied rooms and guests
• Communicate pertinent guest information to designated departments
• Auditing
• And some other related duties

Qualifications:

• Previous experience is not necessary
• Honest, hardworking, dependable and teachable
• Strong organizational skills, able to multi-task
• Customer-service oriented
• Be able to work independently
• Be proficient with Excel and Word
• Recent college student welcome
• Bilingual in Spanish and English a plus

Weekend shifts required

Offer is 40 hours per week. Part-time is 24 to 30 per week.

$12.00 - $16 when able to work independently, usually within 1 to 3 weeks.

401k for qualified employees

Paid Vacation

Attendance Bonus

Year-End Bonus

Located on Independence Blvd., Hotel near uptown Charlotte

Job Type: Full-time or Part-time

Pay Rate: $12.00 /hour or more