Custodial Supervisor

Job description

Full Job Description

We are a professional commercial cleaning company seeking a Manager in the New Orleans area. The Operations Manager is responsible for the overall quality assurance for accounts company-wide as directed by senior management. The Manager is also responsible for overseeing the operational duties pertaining to the overall quality of work performed by janitorial staff.

Primary Responsibilities

Quality Assurance:

• Builds relationships with clients to foster effective communication of expectations, needs and/or concerns
• Performs regular on-site quality assurance visits as directed by senior leadership
• Addresses all client needs in an accurate and timely manner.
• Provides quality feedback to leadership
• Makes corrective action recommendations to leadership
• Provides on-site corrective training

Staffing:

• Facilitates interviewing, screening and onboarding of new janitorial hires
• Trains new hires and provides on-going training for janitorial staff as needed
• Makes recommendations to leadership for filling open positions
• Monitors staffing needs and reports to management accordingly
• Creates and oversees janitorial staff schedules
• Supervise, manage and inspect the work and activities of Janitorial Staff

Other Duties:

• Acts as a liaison between staff and management
• Performs as an on-call cleaner for call-ins and during the turnover
• Monitors and inspects supplies when performing site visits
• Inventories and replenishes staff supplies
• Reports any faulty, damaged or missing equipment

Salary: $27,000.00 - $35,000.00 per year