Front Desk Agent

Guest Services

• Check guests in & out
• Answer all incoming phone calls
• Answer any and all questions from perspective guests to in-house guests
• Assist in-house guests with requests in a timely manner
• Check front desk email and fax during shift
• Maintain and safe and functional room condition and common areas for all guests
• Keep ice water fully stocked
• Keep pool towels fully stocked

Cleaning

• Clean breakfast room after breakfast
• Keep front desk and lobby clean
• Broom and mop all hardwood floors
• Vacuum all carpeted areas in breakfast and lobby
• Clean the coffee area through out the day
• Assist with house cleaning such as Q Zone, public restrooms, vacuuming floors, etc

Maintenance

• Fix minor maintenance issues as you see them, such as light bulbs, loose screws, etc
• Assist with in house guests' minor maintenance issues when maintenance staff are gone
• Report any maintenance issues to a maintenance staff member right away

Hours

• We are currently looking a part time front desk agent. This position will start part time and can potentially move to full time, based on the needs of the hotel.
• For scheduling purposes, we try our best to be flexible to your school or other scheduling needs, but we expect you to have open availability upon hiring
  
  *Please do not contact the hotel via phone, our front desk agents' time are reserved for guests. A Manager will contact you if you qualify for the position we are hiring.