Transaction Coordinator

We are looking for someone that relishes the opportunity to follow established and proven organization, systems, and structures of clear expectations, enjoys an environment of structure by design, and can communicate effectively with colleagues and clients using proven scripts with minimal supervision.

Someone that is deeply committed to completing tasks the right way with a high degree of quality, attention to detail, and consistent communication. This person has immense focus and can do one thing for a long time without getting distracted. This person must be driven by accuracy and consistency to handle the entire contract to close process and paperwork individually. This person must be a reliable and prompt communicator and must have very strong organizational skills.

Someone willing to work with an agent and operations manager in achieving greater and greater levels of success and to growing his/her own skills within the team. Someone who can be a team player while working independently. Someone who can easily generate referrals from clients and inform team leaders of possible recruits as the team grows.

We are looking for someone that is looking for a career, not a job. Someone who wishes to incorporate their passion into their profession with a potential for substantial growth. If you value tenacity, commitment, fun, achievement, humility, and positivity we are looking for you!

If any of the above qualifications sounds like you or someone you know, we should meet!

What will you do?
These are the standards a well-above-average performer will maintain or exceed:

• Provide exceptional customer service throughout the entire closing process

Essential duties and responsibilities

• Act as liaison between real estate agents, clients, attorneys, inspectors, and mortgage brokers during the process of a real estate sale and effectively manage the administrative tasks involved in closing a sale

• Create timelines and follow up with individuals as needed to ensure all deadlines are met and contingencies are released

• Create/update opportunity & start compliance

• Maintain accurate and compliant files for all transactions

• Create a transaction file in contract management software for all transactions

• Understand the contracts in order to summarize all important terms, conditions, and contingency dates

• Communicate with the agent several times throughout the transaction including all important dates, missing documents, calendar reminders, file compliance status, etc.

• Communicate regularly with the client to send them reminders, check in, and let them know what to expect in each step of the closing process

• Establish relationships with all third parties including lenders, inspectors, appraisers, and all agents in order to ensure a smooth closing process and share relevant information

• Draft any addenda needed along the way and keep a record of them on file and ensure they are shared with relevant parties

• Be the first point of contact/resource for all questions that arise throughout the closing process from agent (and client, attorneys, lenders, appraisers, other transaction coordinators/Realtors, etc.)

• Stay in good communication with the agent if any issues arise that they need to handle or negotiate

• Coordinate closing date, time, and location and notify all parties

• Notify client about utility accounts to set up/cancel

• Draft a commission statement for our listings and verify commissions for our buyer side transactions prior to closing (along with utility and other pro rations)

• Put together the closing file for the agent including any documents needing signatures/initials/dates, commission amount for the check to bring back, and any other documents needed from closing

• Close out the file after the closing including changing the MLS status to closed for our listings, double-checking the file, making an electronic copy of the HUD, and processing the check. Add closed file to archives

• Follow up with clients after the sale to check in and request a testimonial

• Express gratitude & prepare client gift basket

Communications/Interactions

• Lead Agent – daily

• Agent Team – daily

• Buyers/Sellers/Vendors – daily

Knowledge/Skills

• 2 or more years of relevant experience required - specifically as a transaction coordinator preferred

• Excellent at building rapport

• People oriented

• Strong written and verbal communication skills

• Good organizational skills

• Learning based

• Willing to learn scripts and dialogues

• High school graduate

• Real estate license (not required for hire- opportunity to obtain will be provided upon onboarding if needed)

Compensation: Starting salary $35k yearly plus bonus incentives & benefits/ Long-term opportunity for growth/promoting within