Cashier Customer Service

About Us:

We are a small family business and have been around for almost 30 years. The company was started by a young immigrant woman who simply wanted to provide for her family. Through years of hard work with no days off, driving semi-trucks while pregnant, and weaning all the hats of a hardworking entrepreneur, she’s finally brought us to where we are today.

Unlike many larger corporate businesses, we value interpersonal relationships and believe in developing trust, loyalty, and ownership in all that we do. As the founder is still very much involved today, we are growing in the reins of the second generation - which means we are growing our family. Please read below and see if you might be a fit to be apart of the next story!

What we are looking for --- does this sound like you or someone you know?

OUR MUST HAVES:

1. Are you so organized that your friends make fun of you?
2. When you see a detail is wrong (for instance "your" vs. "you're") does it grind away at your nerves?
3. Do you love to find the most efficient way of doing things and creating new systems?
4. Do you always have to be productive?
5. Have you had administrative experience in some capacity?
6. Is there nothing more satisfying than crossing off all your items on your to do list?
7. Do you prefer to activate and execute instead of waiting for direction?
8. Do you feel terrible when you miss a deadline?
9. Are you communicative, honest, positive and warm?
10. If you don't know how to do something (for instance setting up a webinar), would you proactively research and learn how to do it?

Responsibilities:

• Welcome and identify customer needs
• Check customer accurately at our counter
• Ensure accuracy in opening and closing register
• Explain products and services to customers
• Monitor inventory to ensure product is in stock
• Enter and process customer orders
• Investigate and resolve customer complaints

STRONGLY PREFER (But not necessarily a deal breaker):

• Bilingual in either Spanish, Chinese, and/or Korean
• Customer Service experience
• A positive attitude! (Ok, this one is a must)

DETAILS:

• 40 hrs. a week
• 1 week PTO
• Opportunity to grow and move within the company

If this sounds like you, please submit your resume or any other relevant links. If you're a great fit, we'll schedule some time to talk on the phone and explore next steps.

We look forward to hearing from you!