Crew Member

The team member position combines the cashier register and line cook requirements and responsibilities. This position will be scheduled for both front of house register and back of house line cook shifts.

• Ability to perform well in a fast-paced work environment
• Focus on quality, pride in work
• A line cook must work quickly and efficiently so that our speed of service objectives are met, while preparing food that meets our high standards of quality and presentation.
• Since speed of service is so important, so is maintaining and organized work area. A good chef keeps a sufficient level of product ready in the right storage areas. A good line cook has the right tools and equipment ready when needed.
• Greet all customers in a friendly and welcoming manner
• Record customer orders into the POS System, ensuring each and every request is fully and accurately entered
• Repeat the order back to customer before sending it to the kitchen
• Informing kitchen staff, through the POS System or verbal communication, of customer special requests/adjustments.
• Identify customer issues/complaints and report to the manager
• Perform returns and special transactions through the POS System
• Keep the "register station" stocked with all necessary items
• Clean and organize the "customer isle" when necessary
• Assist assigned employees with cleaning the customer patio area (if there is any)
• Take phone orders
• Notify management of all customer and POS System issues
• Consistently maintain a balanced drawer
• Have experience and knowledge working with credit card machines
• The restaurant cashier in this context is responsible for calculations involving a large amount of cash transactions, and in separating checks
• Perform other related duties as requested