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in St. Paul, MN

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About this job

SMASHBURGER
Better Burgers – Even Better People!

Shift Leader

Smashburger is growing!!! Smashburger has new locations opening up across the U.S. in 2019! We have a huge focus on internal promotions, so any position you start in will give you the opportunity to get to the next level. Apply today to join our growing company!

Are you Smashburger material?
Smashburger Shift Leaders demonstrate to our Team Members our HIGH FIVE VALUES in action:

1. Excite and Delight: Smile, impress and look after our guests with every visit
2. Perfect Food: Delivering the best tasting burger and our SMASHING sides
3. Pride in Place: Keep our restaurant and restrooms clean at all times
4. It Starts With Me: Choose your attitude, be accountable and have fun!
5. Do Well, Do Good: Volunteer and support your community

 

Shift Leader Responsibilities:

  • Lead the restaurant team during a shift to ensure that every guest has a memorable, Gold Standard experience Delegate responsibilities to the team
  • Be an expert in the menu, recipes and skills for each station in the restaurant
  • Visit tables after food delivery to ensure the guest’s experience has been Gold Standard
  • Follow checklists and proven systems to set up, stock and close the entire restaurant
  • Coach and recognize team members throughout the shift
  • Facilitate shift huddles; sharing communication and direction with the team
  • Protect the guest by ensuring all team members follow food safety standards
  • Maintains high food quality and attractive food appearance, made according to Smashburger specifications
  • Follow Smashburger cash handling procedures
  • Follow all policies and procedures as outlined by Smashburger
  • Complete any other tasks assigned time to time by the management team

 

SMASHING Requirements:

  • Experience working as a shift leader in a restaurant, retail or hospitality setting preferred
  • Ability to successfully complete training program
  • Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations
  • Smashburger participates in E-Verify

While performing the duties of this position, a Shift Leader may regularly be required to: variable work days, nights and/or weekends, work in a fast paced environment and work around hot and cold equipment. This position may regularly be required to occasionally lift and carry boxes and supplies up to 50lbs, move around the restaurant and tight spaces; walk or stand 100% of shift and reach, bend, stoop, mop and sweep frequently.