Rides Operator

Job Description:

Now Get Ready…Here we go! Our Attraction and Ride Operators help make our rides and coasters launch into action. 

Attraction and Ride Operators are responsible for the safe and hospitable operation of all attractions at HERSHEYPARK.  This guest facing, customer service position is responsible for learning, retaining, and enforcing all departmental safety requirements, while creating a friendly and hospitable environment for all of our guests.

Our employees receive the best perks ever to include, free admission to Hersheypark, opportunities for tickets for Family and Friends, flexible scheduling and more! 

Job Functions:

• Ride Operators may be required to do one or all of the following tasks depending on ride assignment:
• Safely operate rides by always remaining vigilant and aware. 
• Provide excellent customer service to the guests of the HERSHEYPARK through greeting guests and answering questions related to the attraction.
• Direct guests to and from ride area, assist in loading and unloading of rides, which can include lifting children into rides as needed. 
• Physically check safety restraints to ensure they are in the correct and locked position. 
• Comprehend written and verbal instructions, retain information, and consistently enforce all ride safety, park, and departmental policies. Including, but not limited to: enforcing the attraction height requirements and following all safety procedures. 
• Keep a safe and clean work area. 
• Provide safety speeches to guests by using a microphone. 
• Other job duties as assigned.

Basic Qualifications: 

• Must be 16 years of age or older on the date of applying or turning 16 by August 8, 2019. 

Additional Qualifications:

• Must be friendly, upbeat, and work well with other employees and be able to interact with our guests in a fast paced environment. 
• Must have reliable transportation to and from work for your scheduled shifts.
• Complete basic math without using a calculator.
• Must be able to speak, write, and understand English. 
• Must have the ability to safeguard confidential information. 
• Must display a positive attitude, eagerness to learn, and professional image in compliance with the Hershey Entertainment & Resorts guidelines. 

Working Conditions:

• Must be able to work at least two (2) weekends per month from June through August. 
• Must be able to work at least three (3) days per week and at least 24 hours per week from June through August (Shifts are available starting in April and continue through December). 
• Typical shifts will be from 8:30am to 4:30pm, 12:00pm to 8:00pm, and 3:45pm to one hour after park close (typically up to 11:00pm). 
• Employees are subject to a variety of weather conditions, including but not limited to: extreme heat, sun exposure, cold, and inclement weather. Work is almost exclusively outdoors. 
• Physical requirements would include ability to stand (for up to five hours at a time), walk, bend at the waist and knees and have repeated manual dexterity, and the ability to push and pull and reach above shoulder level; must also be able to hold and use a height measuring stick to assess guests’ height for each attraction. 
• Requires lifting up to 35 pounds without assistance on a regular basis. 

Hershey Entertainment & Resorts is an Equal Opportunity Employer