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About this job

Which Wich at Rivergate is looking to
hire a Shift Lead. We are looking for someone who excels in customer
service, demonstrates maturity and willingness to grow with us.

You 'Manage the Vibe' for our guests - ensuring superior sandwiches and
service. We ensure a superior employee experience - no grease, great music,
wear jeans to work and serve awesome guests...along with incentive bonuses
based on how you perform!

Our Shift leads are hands-on and in charge of 'Delivering the Vibe' to
our guests. What does that mean? It means you run shifts focused on
superior service, superior sandwiches and superior training to ensure
superior profitability. You work with and lead a team of 'wich' makers,
hosts/cashiers to ensure great food in a unique, fast, casual environment.
It also means you get bonuses based on performance and the ability to take
on more responsibility as you help us grow. Shift leads can work a variety
of shifts to fit your schedule: open/day shift, night shift and/or
weekends. Flexibility in terms of shifts worked is key to succeed in this
role, so is following and enforcing company policies as laid down in the
handbook.

Basic Requirements:

  • A great vibe, clean freak, a sense of urgency
  • Must show flexibility to work morning, daya and closing shifts on weekdays and weekends.
  •  
  • 1-year experience in a fast-paced quick service restaurant as a shift lead or 3 year as a team member is required.
  • Ability to think on feet, multi-task and prioritize responsibilities to efficiently manage the shift.
  • Must demonstrate ability to manage, coach and train less experienced team members and assist Manager on on-boarding and training of team members as directed


Desired Requirements
High School or higher


Compensation
Commensurate with experience
Minimum Age Requirement: 18+