Food Service Manager

Cliff’s Local Market is a locally based family-owned business that has been serving the Central New York community for nearly 40 years.  Under the same ownership as the Clifford Fuel Company – founded in 1961, Cliff’s Local Market is growing.  Cliff’s offers premium fuel brands and specializes in everyday convenience items in addition to exciting new products with locations that feature fresh foods such as made-to-order pizza, subs, wraps, salads, melts, and more. 

At Cliff’s, we recognize that our people are our biggest asset and is what makes us stand out from the competition.  Our team takes pride in providing patrons with a quality customer focused and friendly experience each visit.  Our customers often tell us how much they enjoy shopping at our many locations. 

Growing our organization, it is important to constantly be building and developing our team.  If a positive, team oriented, fast-paced, and engaging environment that is dedicated to providing a high-level of customer service sounds enticing, Cliff’s Local Market is eager to hear from you! 

Reasons to Join the Cliff’s Local Market team:

• Positive & Rewarding Team Environments
• Training and Growth Opportunities
• Great Starting Wages
• Flexible hours
• Shift Differentials
• Quarterly Bonus Programs
• Paid Vacation and Holidays
• Employee Recognition Gifts
• Performance Rewards
• Retirement Savings Benefit
• College Tuition Assistance
• Multiple Health Insurance Plans
• Key@Work Employer Opportunities
  • Discounts on loans, checks, and other products
  • Free small safe deposit box
  • Dedicated Key@Work Relationship Manager

 

Food Service Manager

Position Summary:

Responsible to ensure that the food service operation is safe, profitable, and meets or exceeds set goals and budgets.  Show a commitment to individual store employee development based on employee training.  Maintain a high level of customer service, and overall company success.  Must manage the food service concept by demonstration of expertise in food safety, food service financial management, inventory control, employee training and development, and ensure employees maintain professional guest interaction and portray company image with proper uniform standards.

 

Education Requirements:

High School diploma or General Education Degree (GED) preferred.

 

Experience Requirements:

Minimum one year experience as a Cliff’s Local Markets Sales Associate or one year experience in Food Service and the restaurant industry, preferred.  Successful completion of all company sponsored Sales Associate, applicable RTO and food related training.  Ability to provide exceptional customer service.  Candidate may also be required to successfully complete additional certifications for this position to include, but not limited to ServSafe or equivalent Food Service program, franchise specific certification (e.g. Subway), Alcohol Certification (ABC) and Tobacco Certification.

 

Major Accountabilities:

Perform employee interviews and selection of Food Service personnel.  Perform employee reviews, evaluate employee productivity and efficiency, and recommend employees for promotions or any other changes in status.  Develop work schedules that do not exceed labor hours budget.  Employee training to standards set forth by training aids and manual.  Direct and plan employees’ work to coincide with the Food Service concepts as defined by the branding entity.  Maintain sales goals and margin goals.  Administer disciplinary action when warranted and determine proper action to take within the guidelines of company policy.  Accountable to the Store Manager.   Determine and order the food and supplies necessary to maintain appropriate levels.  Employee must be actively involved in food safety training according to Federal, State and local laws, rules and regulations.  Interact with Federal, State, County or local representatives to maintain all necessary certifications and follow all safety for employees and the general public.  Coordinate sales promotion activities and manage customer complaints.

 

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to walk, sit, talk and hear.  The employee is required to stand; use hands to finger, handle, or feel; reach with hands and arms and may occasionally be required to climb or balance and stoop, kneel, crouch, or crawl.  The employee may occasionally lift or move up to 25 pounds.  Specific vision abilities required for this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus.  Required to work 35-40 hours per week.

 

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The noise level in the work environment is usually moderate.  Candidate must have flexibility to work all shifts and all days of the week, when necessary.  Ability to tolerate extreme temperatures for a minimum of 30 minute intervals.  Exposure to cleaning solvents.