Cake Decorator

The Cake Decorator role is a key position. Cake decorators are responsible for making and decorating cakes to Baskin Robbin's standards.

RESPONSIBILITIES:

· Providing world-class customer service

· Maintaining Baskin Robbin's high standards for product freshness and sanitation
Icing, decorating, packaging, labeling, and pricing ice cream cakes for refrigerated cases

o Frosting and decorating the nine basic designs

o Knowing how to decorate the cakes that are available for order

o Keeping the Cakery fully stocked

o Ensuring that the cakery has at least one of each signature design

o Stocking the novelty case with a minimum of nine cakes at a time

· Creating unique ice cream cakes

· Timely filling of customer special orders

· Identify trends and take note of which designs sell the best

· Having a backstock of five cakes per size

· Preparing for upcoming holidays

· Adequately stocking for busier seasons

· Working all major holidays, excluding Thanksgiving Day and Christmas day. Requiring the Tuesday and Wednesday before Thanksgiving

· Stocking novelty items

· Stocking pies

· Training a crewmember to properly make novelties

· Training a crewmember to build cakes

· Knowing how to open the store

· Knowing how to scoop ice cream

· Interacting with customers for cake orders and cake selection

· Giving a weekly list of what needs to be ordered

· Keeping deco packs at a par of two and in stock at all times

· Be good at multitasking

· Keeping work area clean and organized

· Holding a manager level health card

· Other responsibilities as assigned