Carhop

POSITION:SKATING CARHOP
IMMEDIATE SUPERVISOR:MANAGER ON DUTY
STATUS:HOURLY, NON-EXEMPT

GENERAL PURPOSE OF JOB: Serves and delivers quality food in a clean, safe, and efficient manner while roller skating so that guests will have an enjoyable experience at the Sonic Drive-In.

ESSENTIAL JOB DUTIES:
1.Ensures that temperature, packaging, appearance, presentation, and service of all menu items meet operational standards.
2.Carries and balances a tray weighing up to 25 pounds while roller skating.
3.Greets all guests in a polite and friendly manner with a smile.
4.Delivers and serves quality food and beverages to guests at each delivery point (cars parked in stalls and patio) in a timely manner while roller skating.
5.Displays the importance of placing guests’ needs first on a consistent basis.
6.Responds to guests requests in a respectful manner. Promptly reports complaints to a member of the drive-in management team.
7.Makes accurate change quickly and efficiently.
8.Clears trays and trash from guests’ cars, patio, Drive-Thru parking lot and property while roller skating.
9.Successful completion of assigned Sonic Skating Training Program.

ADDITIONAL DUTIES:
 • Wears required uniform and appropriate personal protective equipment as outlined in the Sonic Drive-In operations manual.
 • Performs other job related duties as assigned or required including, but not limited to, preparing drinks, ice cream menu items or taking guests orders when necessary.

QUALIFICATIONS AND JOB REQUIREMENTS:
 • Effective communication skills
 • Basic math and basic reading skills
 • Ability to roller skate proficiently while balancing and carrying a tray
 • Ability to roller skate while sweeping
 • Ability to roller skate while on concrete, tile or wet or dry surfaces
 • Ability to follow directions
 • Ability to work irregular hours, nights, weekends and holidays
 • Complies with all Sonic Drive-In Policies and Procedures, and all health and sanitation laws and regulations
 • Successfully completes and follows requirements of all STAR certification and other Sonic Drive-In training programs
 • Successfully participates in and completes assigned Sonic Skating Training Program
 • Continuous standing while on roller skates
 • Frequent bending, stooping, lifting, stretching and frequent over-head lifting will be required when staging, preparing or packaging menu items and/or cleaning while on roller skates
 • Frequent skating in and out of drive-in when delivering food
 • General knowledge and understanding of the restaurant industry or retail operations preferred, but not required.

ENVIRONMENT: Exposure to extreme temperatures based on variable weather conditions.

SONIC MISSION STATEMENT: To become America’s most-loved restaurant brand.

SONIC CORE VALUES
At Sonic, we value:
 • Respect for everyone touched by the Sonic brand.
 • Entrepreneurial spirit.
 • Importance of relationships as a way of life.
 • Doing different, special and better things to surprise and delight everyone touched by the
Sonic brand.
Eff.061909/Skating Carhop