Hotel-Front Desk Agent/Guest Services

We are a small Boutique hotel seeking Front Desk Agents and Night Auditor:

We are also looking for Room Attendants and Housemen (these are am shifts 8a to 430p)

POSITION SUMMARY

This position is responsible to promote a courteous and professional image to all potential and eventual guests of the hotel. Performing tasks related to resolving guests complaints and concerns. Being proficient in all operating systems such as PBX and HMS systems. Being proficient in taking reservations , guest check in and check out in accordance with company standards for quality, cleanliness, guest satisfaction, and safety and security.

Handle all guest concerns and complaints in a courteous and professional manner, insuring that each and every request is handled to the satisfaction of the guest.

Upon check in and check out that all guests leave the front completely satisfied.

TEAMWORK
Be available to work a flexible work schedule. This includes weekends, holidays and the summer season.
Have a hands on attitude so that if needed you can and will work in other departments of the hotel as needed.

Please send resumes or apply to 2008 North Harbor Drive, Oceanside, CA 92054