Professional Services Project Manager - Full-time

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. **NOTE**: This role can be worked remotely from anywhere in North America **About the team** FIS™ GETPAID is a fully integrated, web-based credit and collections management solution that helps increase cash flow, mitigate risk, and drive operational efficiencies. **What you will be doing** The project manager requires a combination of project management skills and subject matter expertise on the business solution they are managing. Individuals must possess excellent communication, interpersonal, and team leadership abilities. They also must have the capacity to work with cross functional teams to accomplish overall project goals. Ideally, the project manager has five years of experience managing projects from inception to completion and/or specific consulting subject matter expertise. Project management certification is desirable. **About the role** - Requires a combination of project management skills and subject matter expertise on the business solution they are managing. **What you will be doing** - Provides Plans and coordinates all aspects of projects from initiation through delivery. - Develops, defines, and executes project plans, project scope, activities, schedules, budgets, and deliverables. - Identifies needed resources for projects, defines and assigns major project roles. - Creates project charters to identify project scope, critical success factors, risks, etc. - Manages the project work plan and holds the team and project resources accountable to variances in budget and hours. - Possess thorough understanding of estimation, letters of agreement, master service agreements, staffing model, average bill rates and cost structure by level. - Interacts with sales, systems engineering, product development, and other members of cross-functional teams. - Oversees schedules and budgets to ensure goal attainment. - Ensures requirements for internal technology projects align to operational standards. Develops alternate requirements or document exceptions as appropriate. - Coordinates activities and tasks among project team members, other internal departments and client or vendor/subcontractor organizations as needed to meet project goals and ensure project completion is on schedule, within budget constraints and of the appropriate quality standards for the project scope. - Manages project risks, issues/problems, and activity progress to ensure project goals, e.g., deadline, scope and quality are achieved. Assists with problem resolution or risk mitigation as needed. - May include managing the customization of base products to meet client requirements, system integration with other FIS or third-party products or consulting projects and engagements. - Delivers informational and decision-seeking presentations to technical and business groups in FIS and/or in client organizations. - Identifies project management coordination process gaps or areas for improvement, recommends and implements solutions. - May work at client sites from time to time requiring some travel. **Planview/Helios Responsibilities** - Ensure time is entered and submitted for each time period. - Ensure detailed comments are provided for each billable time entry. - Ensure vacations, floating holidays, and personal time off is scheduled. - Ensure billable client project tasks are scheduled. - Ensure Travel Approval Requests are submitted within a week of the expenditure - Ensure expense reports are entered and submitted within a week of the expenditure. - Ensure project members enter and submit billable time for the proper Task-Activity for each project. - Ensure detailed comments are provided for each billable time entry. - Once a project phase is completed, inactivate the team members from entering time against a signed off task. **Project Management Responsibilities** - Develop and maintain project plans - Store all Project deliverables (signoffs, documentation, workbooks, customer status reports, tech info/vpn, issue lists, major decisions, etc.) on SharePoint. - Provide manager with all project statuses on a bi-weekly basis. - Update all project statuses on the FIS PMO site (or other designated site) on a weekly basis. - Ensure planned project work is scheduled in Planview. - Identify opportunities for follow-up work and communicate to Sales. - Provide client with weekly (minimum bi-weekly) status reports that include a budget summary, and an assessment of all the project risks.