Document Management Generalist - Full-time / Part-time

Primarily responsible for trailing documentation and funding authorizations. Processes loan-closing files so they are shipped to investors and to be funded in a timely manner. Reviews loan documents for compliance, completeness, and accuracy. Obtains missing information, prepares files, and provides support to internal and external customers. Utilizes standard concepts, practices, and procedures well known within the mortgage industry. 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

• Follow-up and manage trailing documentation within the specific time frames provided.
• Ensure all funding conditions are met as per investor or Underwriter requirements at Closing.
• Perform HUD reviews and provide specific documents to closing agents to allow funding authorization.
• Review closed loan packages for accuracy and completeness.
• Verify that closed loan packages meet investor guidelines.
• Prepare closed loan packages for delivery to investors.
• Communicate with settlement agents, brokers, and other counter-parties to obtain missing information and documentation for the closed-loan package.
• Ensure loan packages are stacked and completed to the industry guidelines.
• Inputs information into Encompass, FHA, VA, and MERS systems.
• Contact Closing Attorneys, Underwriter, Loan Officer, Processor, and/or other applicable parties to resolve issues in loan files and obtain appropriate documentation.
• Revert to Processing Department for any missing documents needed.
• Communicate effectively with all parties involved in the process.
• Coordinate with the Lender and Escrow company on final loan documents if any errors.
• Resolve any post-closing issues and provide any requested documentation.
• Ship files to investors.
• Package loans to be sent to USDA for the LNG.
• Upload documents requested by VA or HUD for loan audits.
• Ship note packages to warehouse banks.
• Have government files insured in the time required
• Work on conditions on files after they have been stipped.

OTHER DUTIES

• This position performs additional duties as assigned, given adequate guidance and resources.
• This Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee to perform this job.
• Duties, responsibilities, and activities may change at any time with or without notice.

EXPECTED HOURS OF WORK

Days and hours of work are Monday through Friday, 8:30 a.m. to 5:00 p.m. Evening and weekend work may be required as job duties demand.

Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreampt of one day starting a business.

In 2003, the trio joined together to establish a mortgage company—ALCOVA—an acronym for Alleghany County, VA, in honor of their roots.

In 2012, ALCOVA Mortgage made its debut on the Inc. 5000 list of fastest-growing private companies in the United States and has been recognized every year since. The company’s phenomenal growth of 96% in three years propelled it into the league of such legendary businesses that gained notoriety on the prestigious list as Dell, Microsoft, LinkedIn, Pandora, Timberland, Zillow, Yelp, and Domino’s Pizza.

Today, ALCOVA continues to thrive, largely because of its roots in a friendship and the passion to serve.