Home Visit Associate - Full-time / Part-time

WiderCircle is a Silicon Valley healthcare start-up that engages with members of the community to learn how to maintain and improve their health, and outlook on life.
We are now seeking home visit associates - who are passionate about serving the community and making connections. A home visit associate is comfortable making phone calls and home visits to members with empathy and compassion. At Wider Circle we are proud to be a drug free company and the selected candidate must pass a criminal background check and drug test.
Responsibilities

• Visiting members in their homes
• Making outbound calls and receiving replies on the phone
• App provided so your phone number does not show
• Comfort with using scripts that include obtaining health-specific information
• Utilizes a digital device (computer, tablet) to accurately record the outcome of each call
• Using information we provide to make recommendations for assistance as appropriate
• Following recommended guidelines for duration and content of each phone interaction

Requirements

• Passion for serving others
• Customer service and/or sales experience
• Excellent communication skills
• Bilingual Spanish/English (for CA)
• Strong attention to detail and follow-through skills
• Experience in healthcare a plus
• Strong computer skills to navigate web-based systems effectively (familiar with Google Sheets or Microsoft Excel
• Proficient with smartphone technology
• Comfort with engaging participants in person and via phone
• Demonstrated interest in working with seniors
• Flexible schedule
• Reliable transportation