Car Wash - Multiple Positions Available

ELITE CAR WASH & LUBE CENTER -  we are hiring in Arlington 

Under new management and looking for hardworking, energetic, employees. Multiple positions available, please read through entirely for employment opportunities available.

Vehicle Attendant:

Hourly Rate: $8 - $10. Perfectionists welcome! We are looking for high-energy, detail-oriented, hard-working individuals that want to learn from one of the best in the industry. Under new management, we are cleaning more cars and need additional people to support an increasing volume of washes and details.

Responsibilities and Duties:

• Clean and deliver new and used sold automobiles
• Washes vehicle exterior to clean cars, using cleaning solution, water, cloths, and brushes
• Vacuums interiors of vehicles to remove loose dirt and debris, using vacuum cleaner
• Cleans windows with glass cleaner to remove streaks or any debris/dirt
• Removes dirt/grime from wheels and applies tire dressing
• Opening and Closing Shifts available

OUTSIDE SALES ATTENDANT:

Hourly Rate: $13-$17 per hour ($8base + commissions) ELITE CARWASH is now hiring career minded Outdoor Car Wash Sales Associates (Customer Service Advisor) who are seeking a fast paced, challenging work environment and enjoy coming to work every day! As a CUSTOMER SERVICE ADVISOR, you will be responsible for:

• Delivering the highest standard of customer service
• Assisting our valued customers in their car wash purchase and ensuring that customers' needs are not only met but exceeded
• Successfully promote the ELITE CARWASH brand and reputation of being the friendiest car wash in town
• Suporting the teaam to achieve sales targets and results
• Reaching and continously striving to exceed personal sales goals set in partnership with management

Key Attributes are as follows, but not limited to:

• Must be able to withstand, working outdoors 100% of the time year-round
• Previous and successful, sales and customer service experience
• Experience and understanding of transaction systems and ensure all process are followed
• Ensure compliance with the ELITE CARWASH policies and procedures
• Ensure customers' needs are met always

Requirements:

• Excellent verbal skills
• Multi-tasking abilities
• Perceptive mental capacity
• People person
• Aggressive educator for our guests
• A Great SMILE - All Day
• Likes to work outdoors all year around
• Good money handling abilities
• Basic computer skills
• a definite can do attitude

Store Manager -Duties that include but are not limited to:

Customer Service:

• Interactions with customers
• Execution of marketing and customer experience programs
• Reinforcement of no handles policy
• Investigate and resolve customer complaints and/or warranties to company standards

Manage Customer Flow:

• Floor Control – Manages team to optimize bay times
• Enforces the execution of Elite Lube standards

Site Operations Requirements:

• Accountable for the timely opening and closing of service center, based on Elite Lube company policy.
• Maintain the maintenance of the building, equipment and grounds, including the air compressor, HVAC, flooring, bay nets, oil/water separator, interior and exterior lighting, dumpster area, sump pump, waste oil system, tire rotation lifts, overhead doors, etc.
• Management of schedule to ensure labor guidelines are met Provide leadership and direction to his/her employees
• Management of downtime to include but not limited to; CBT training, hands on training, role playing, housekeeping, maintenance and landscaping

Inventory Management:

• Accountable for accurate weekly inventory audits and end of month inventory counts
• Accountable for accurate ordering, receiving, and maintaining control of inventory
• Accountable for proper processing of paid out for inventory purchased from local vendors
• Accountable for understanding Cost of Goods Sold

Employee Development:

• Ensure all new hire paperwork is filled out correctly
• Ensure all hourly employees clock in and out, in accordance to company policy, and state and federal guidelines
• Ensure proper staffing, training and employee development for optimum utilization of personnel and turnover management
• Actively pursues opportunities to provide informal rewards and recognition
• Confront unacceptable performance, hold teammates accountable, and utilize appropriate teammate performance management techniques, when necessary.

HSSE:

• Always wears required Personal Protective Equipment (PPE), leading by example
• Provide safety and environmental leadership for all store personnel, with thorough knowledge of lockout / tag out procedures, how to use the Material Safety Data Sheets, Spill Prevention Control & Countermeasures (SPCC) plan, the company Policy and Procedures manual, and OSHA & EPA resources and compliance. Be prepared to provide swift and accurate direction to teammates or guests who may become injured on the job and report all incidents no more than 24 hours after the occurrence.

Operational Effectiveness:

• Communicates performance expectations and results with store staff

Store Administration

MANAGEMENT / SUPERVISORY RESPONSIBILITIES

This position requires only those individual(s) who are determined, goal oriented and results driven, with clear expectations, that delegates effectively, maintains an open door policy and can communicate effectively with all team members; This individual must also follow up on all issues (in a timely manner) conduct monthly staff meetings, hold subordinates accountable, address unacceptable performance and discipline appropriately.

CERTIFICATES, LICENSES, REGISTRATIONS

Must possess a valid driver’s license

PHYSICAL DEMANDS

This is not an all-inclusive list but is intended to give an overview of the requirements of the position. Reasonable accommodation will be provided under appropriate circumstances and in accordance with applicable law.

• Must be able to stand, bend and stoop for extended periods of time.
• Work in an environment that frequently experiences extreme hot and cold temperatures
• Must be able to lift up to 50 pounds, multiple times a day

Must be able to work at a rapid pace for extended periods of time.

Responsibilities and Duties

Customer Service Advisor Responsibilities:

Customer Service Advisors are responsible for creating a positive guest experience. They offer service recommendations, ensuring completion of quality workmanship communicate to the guest any special circumstances that impact overall satisfaction. Other CSA duties include:

• Understanding the full range of Elite Lube products and services
• Accurately capturing guests’ product needs and providing updates throughout the entire process
• Offering our guests options that are tailored specifically to their automotive needs
• Giving impartial advice to ensure that our guests are aware of manufacturer recommendations

Qualifications and Skills

4 years experience in managing a lube center (preferred)

4 plus years of experience in lube sales (preferred)

looking for a manager to operate facility and sale to lube customers