Cleaner Housekeeper/Front-desk Reservationist

We are seeking a Cleaner Housekeeper/Front-desk Reservationist to become a part of our team! You will accommodate patrons and you will be part of the cleaning staff to clean suites between check-ins.

Responsibilities:

• Register and assign rooms to guests
• Confirm phone and online reservations
• Respond to guest needs, requests, and complaints
• Collect payment from guests
• Keep records of occupied rooms and guests
• Communicate pertinent guest information to designated departments
• Responsible for cleaning suites between guests as part of the cleaning team

​Qualifications:

• Previous experience in customer service, front desk service, or other related fields
• Ability to build rapport with guests
• Strong organizational skills
• Excellent written and verbal communication skills
• Ability to clean.

• Must be able to walk up and down 2 flights of stairs throughout the day.

• Ability and willingness to cross-train as a front-desk reservationist and housekeeper.