Closing Shift Supervisor - Full-time / Part-time

Buck's Ace Hardware
Store Hours Monday - Saturday 8:00 a.m. - 9:00 p.m.
Closed Sunday

General Summary:
The Closing Manger will assist in customer service, approving returns, ensuring store security, and closing processes.

Essential Duties & Responsibilities:

Customer Service
-Provide a positive representation of Buck’s Ace Hardware.
-Proactively assist customers in solving problems.
-Greet customers entering and throughout the store. Thank customers when finished and when they are leaving 
    the store.
-Possess a friendly outgoing demeanor; work well with customers as well as associates.
-Ensure all pages and calls are answered promptly, courteously and effectively.
-Professionally work with customers to resolve any complaints. 
-Possess strong product knowledge and knowledge of store layout and location of products.
-Assist customers throughout the store with personal, customized service based on the premise of amazing every 
  customer, every time.

Store Operations
-Assist in creating a positive, professional and safe work environment.
-Assist with nightly maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor 
  merchandise area.
-Operate forklift with proper training.
-Communicate any major issues to the General Manager for follow up.
-Participate in store meetings.
-Be professional in appearance and actions.

Education/Training:
-High School or GED equivalent.

Age Requirements:
-21 Years of Age or Older

Experience:
-Formal retail experience preferred.

Physical Demands:
-Standing, walking, lifting (up to 50lbs) and climbing.