Quality Assurance Technician - Full-time

This 3rd Shift (10pm-6:30am) position is responsible for all types of Quality Assurance inspection, testing, and process auditing to ensure all products received or produced conforms to specifications, standards, and customer requirements.

RESPONSIBILITIES:

• Plans and completes inspections and testing assignments of products/components while coordinating with overall Quality Assurance team schedules, availability of test equipment, and available facilities to meet Production Department schedules.
• Performs all types of inspection and testing to ensure only materials meeting established specifications are accepted and processed into Operation's supply chain.

• Develops and performs specialized tests as requested by Quality, Production, or Engineering personnel.
• Initiates and completes nonconforming material 'hold' tag process within Quality Management System. Determines scope of issue, isolates product, to the best of their ability, and verifies product has been transferred to the Quality Hold area as part of hold tag issuance.

• Proposes initial sort / rework instructions for product placed on hold.

• Assists Quality Engineers with investigation of manufacturing defects, identification of root-cause, and implementation of control mechanisms to prevent future reoccurrence of product defects.
• Assists with Quality, Manufacturing, and Purchasing personnel concerning supplier non-conformance of product. Assists with investigation and data collection to resolve supplier non-conformance issues.
• Documents product / component tests on formalized reports and distributes with Quality Engineers knowledge to persons requesting the information.
• Assists with approval agency in-plant sampling, routine inspections, and test activities (UL, FM, ISO, etc.).
• Supports the Quality Management System (QMS) through participation in the Internal Audit program, layered process audits, preventative action communications, and corrective action processes.
• Assists in maintenance of the QMS calibration program of inspection and/or test gauges for Production Department and Quality Assurance Department. Duties include responsibility that all gauges currently 'in-use' have been properly calibrated within calibration schedule deadlines and have documented traceability.
• Monitors housekeeping of Quality Assurance Lab and associated sample / test areas.
• Controls sample retention inventory and documentation associated with the QMS.
• Notifies the Quality Engineer(s) and the Quality Director immediately of any problems or non-conformance issues which adversely affect product Quality.
• Operates, schedules, and maintains the Quality Assurance Lab equipment to support Production and other department requirements.
• Reads and interprets engineering drawings for inspecting and measuring of product components, associated tooling, fixtures, and finished goods.
• Assembles samples and/or components on measuring table for gathering of measurements.
• Reviews sample submissions from suppliers and/or vendors for dimensional accuracy.
• Develops documentation for presenting, reporting, maintaining, and archiving of measurement data.
• Compares and reports recorded measurements, component analysis, statistical data, and reports of samples to approved / current engineering drawing dimensions and tolerances. Distributes requested reports with Quality Assurance Engineer(s) knowledge to company personnel and answers associated questions if possible.
• Exhibits and promotes safe work practices.
• Is knowledgeable of ISO requirements that relate to this job description.
• Participates, as required, in support of site Engineering Change Notice (ECN) and Engineering Change Request (ECR) processes.
• Participates in the development of, and review of, Receiving Inspection documentation and process.
• Participates and gives input during regularly scheduled inter-departmental meetings.
• Participates in yearly archiving tasks as defined by Quality Assurance procedures record retention schedules.
• Responsible for creating quality plans, new visual standards, and new work instructions associated with new product launch or revision of existing products.
• Performs other duties as assigned.

REQUIREMENTS:

• One to two years of work experience with computers; AutoCAD drafting experience recommended, yet not required.
• Experience working with Microsoft Word, Excel, Access and PowerPoint.
• Experience or training in ISO 9001 and internal auditing environment.
• Ability to learn statistical and capability methods to review supplier and internal information.
• Ability to perform geometric tolerance measuring and dimensioning tasks.
• Ability to demonstrate systematic problem-solving skills.
• Ability to differentiate between 'symptoms of non-conformance' and 'root cause' of non-conformance.
• Ability to review data to identify trends, draw conclusions, and implement change.
• Certified Internal Auditor training recommended, yet not required.