Customer Service Representative - Full-time / Part-time

Pay rate:  $20.00 per hour

Contract position, chance for hire

This position reports to the Westminster office

Hours:  Mon. - Fri.  First Shift

Job Description:

• Provide support to customers, including end-users, distributors, and/or dealers, seeking information through various mediums, with a primary focus on online inquiries
• Document customer inquiry information within appropriate Cummins systems
• Provide prompt assistance to customers through various media
• Resolve customer issues through an understanding of Cummins processes, systems, and practices
• Escalate complex issues providing documentation through process
• Provides feedback to support improvement projects intended to improve customer experiences and organizational goals
• Provides suggestions on how the existing processes can be made more customer centric or efficient
• High School Diploma or equivalent
• Some customer service/call center experience

As a Kelly Services candidate you will have access to numerous perks, including:

• Exposure to a variety of career opportunities as a result of our expansive network of client companies
• Career guides, information and tools to help you successfully position yourself throughout every stage of your career
• Access to more than 3,000 online training courses through our Kelly Learning Center
• Weekly pay and service bonus plans
• Group- rate insurance options available immediately upon hire*

Apply Today!

*Available for purchase and administered by a designated third-party vendor

Why Kelly®?

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.

About Kelly®

At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.