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Hours Full-time, Part-time
Location Frederick, Maryland

About this job

Mortgage Processor/Customer Service Representative 

No Industry Experience Required - $52,000-$62,000/Year - See details below:

If you have experience in Education, Social Work, 1st Responders, Healthcare, Veterans, Sales, etc. and/or have ANY customer service experience - they have an amazing training program set up and are willing to train. So apply today! 

Monday-Friday 9:00am-5:00pm - working remotely until office reopens (do not have a set date to return yet) - Openings in Beltsville and Frederick, Maryland! 

Primary Responsibilities

Maintain frequent communication while providing exceptional customer service to homebuyers, NVR Mortgage branch personnel, and the Homebuilding divisions throughout the entire loan process.

Manage multiple loan file

Collect and record customer information in a timely manner to ensure timely processing of compliant mortgage loan files

Set up loan files, manually and on the computer, and order all exhibits i.e., VOE s, VOD s credit report, etc.

Ensure accuracy and completeness of each loan file processed prior to passing to the closing department

Follow up on submitted loans and/or pended loans

Coordinate closing paperwork and tasks, as required

Remain knowledgeable in all NVRM loan programs and guidelines as well as company approved Broker options

Qualifications

Excellent customer service skills

Strong organization skills, attention to detail, and ability to multi-task

Strong oral and written communication skills

At least 2 years of experience processing loans, preferred not required

Working knowledge of real estate documentation, underwriting policies, compliance, and procedures, preferred

Minimal travel required

Life at this Customer,

Your desire to excel is matched by our commitment to your success and we ll give you the tools and industry knowledge you need. Our management team is tenured and talented, nearly 80 of them promoted from within, so you ll find mentors who can share their knowledge, provide career guidance and encourage your success.

Benefits:

We also offers benefits among the best in the industry that reflect the strong commitment we have to all of our employees.

Competitive Compensation

 Home Purchase Discount Mortgage and Settlement Services Discounts

Comprehensive Health

Life and Disability

Insurance 401k (Full-time employees are eligible to contribute immediately)

Employee Stock Ownership Program

Vacation

Holidays



Why Kelly®?

As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.


About Kelly®

At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.

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