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in Quincy, IL
foh supervisor/agm
•30 days ago
Hours | Full-time, Part-time |
---|---|
Location | Quincy, Illinois |
About this job
Description:
PM20
At Tennessees Patio in Quincy, IL, we value our work family above all else! Our goal for you as a Tennessees Patio employee is to allow your personality to shine and make it a great place to work, all while exceeding guest expectations.
As a FOH Supervisor/AGM, you'll serve as a key member of our Tennessees Patio leadership team. You will be responsible for ensuring that the restaurant meets our commitments to customer service, team member enjoyment and high standards in a busy environment.
RESPONSIBILITIES
- Ensure customer experiences are at or above our standards.
- Serve as a brand ambassador with a presence that helps ensure every customer receives an excellent experience that compels them to return.
- Observe that processes are followed and identify and suggest opportunities for improvement.
- Conduct a smooth opening, transfer of shifts and/or closing that makes sure the restaurant continually serves customers at our standards from open to close.
- Oversee that all team members are fulfilling their job duties.
- Have a strong understanding of Tennessees Patio's products, offerings and events.
- Ensure the team member experience is fun, safe and enriching.
- Lead in a manner consistent with Tennessees Patio's values that provides an upbeat and supportive climate for our team.
- Help staff address difficult circumstances and minimize stress in a busy environment.
- Communicate well with all employees and serve as a teammate with the kitchen team.
- Verify IL break policies and scheduling requirements are adhered to.
- Identify any repair needs or ongoing scheduling challenges that can be improved and seek solutions.
- High School Diploma or equivalent preferred
- Food Handler's Certification and Liquor License if required by IL Food Safety Regulations
- Meets state minimum age to serve alcohol
- Positive, engaging personality and professional appearance
- Exceptional leadership, interpersonal, communication skills
- Strong task and time management abilities
- Ability to stand, walk, bend, etc. for extended periods, and lift up to 25 lbs.
PM20
PI128820725