Automotive Service Advisors - $80K to $120K a year

655 Bridgeport Ave., Milford, CT 06460

Base Hourly Wage Weekly plus Commission!

Chevrolet of Milford was established November 19th, 1979 – we’re 40 YEARS STRONG! This is what we have achieved during that time:

• Over 80,000 cars and trucks sold
• MILLIONS of vehicles serviced
• 10 Franchises represented
• Over 50,000 collision repairs

We are a proud member of the Zee Automotive Group, and believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community.

Our busy workshop has 16 Technicians and due to tremendous growth, we need to add Service Advisors to our current team to keep up with high customer demand. We are looking for a self-starter who is motivated and a skilled professional. We value our employees and invest in their success.

What we offer:

• $80K - $120K opportunity based on performance!
• Hourly wage plus commission dependent on experience
• Performance-based bonuses
• Major Medical Insurance
• Paid Vacation
• 401(k) Retirement Plan
• State-of-the-art Service Center
• Career advancement potential
  
  

Responsibilities - Service Advisor:

• The Service Advisor is responsible for the entire customer service experience until vehicle is turned back over to the customer
• Generate estimates, suggest services and advise of any current promotional products/services
• Advise customers on the routine care of their vehicles and the value of maintenance in accordance with the manufacturer's specifications
• Communicate to the customer on targeted completion time.
• Follow up with progress calls and/or emails to customers regarding any changes in the estimate or pick up time
• Document repair and maintenance changes on repair order
• Resolve customer complaints and questions
• Establish and maintain strong positive working relationships with customers to encourage repeat and referral business
• The Service Advisor will maintain Customer Service Index (CSI) ratings as set by dealership service manager
  
  

Qualifications/Requirements - Service Advisor:

• Dealership experience required
• Chevrolet/GM experience preferred
• Must be a motivated self-starter
• CDK experience is required
• Minimum high school diploma or GED equivalent
• Excellent customer service skills
• Strong written and communication skills
• Consistent and stable work history
• Valid driver’s license and clean driving record
• Professional appearance and work ethic
• Great organizational skills
• Resume must be uploaded, and online assessment completed for immediate consideration.
• Must be authorized to work in the U.S. without sponsorship and be a current resident.
• Applicants must pass pre-employment testing to include background checks, MVR, and drug screen.
  
  

We are an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws