Bartender

What’s The Story?
Established in 2018, Limestone BBQ and Bourbon (LBB) will specialize in exceptional BBQ and provide a warm, comfortable location to drink the finest bourbon around.  We have brought the classic Texas BBQ taste to the great State of Delaware and paired it with the the best Speakeasy environment in this region.  It’s an exciting time for High 5 Hospitality, LLC and you have the first opportunity to be part of this growth.  We are looking for our own “small batch” of talent for the latest brand in the High 5 Hospitality, LLC family.  

The Bartender/Bourbon Steward will be our subject matter expert.  They will embrace service with a story and be exceptionally knowledgeable about their craft.  This individual will orchestrate memorable experiences for our Guests - sharing their passion for conversation and quality drink.

All While maintaining High 5 Hospitality, LLC  S.T.A.R. core values:

Serve Others Well
Take Responsibility
Attitude is Everything
Results Matter
Sell More  

Responsibility:

Check identification to ensure Guests meet minimum age requirements for consumption of alcoholic beverages and comply with RAS procedures as defined by federal and state laws 
Read and organize tickets to quickly and accurately serve Guests and manage large crowds 
Prepare alcoholic and non-alcoholic beverages for Guests per LBB’s Standard Operating Procedures standards and specifications 
Inform Guests of our bourbon selection and make suggestions upon request 
Replace kegs and restock bottles of alcohol when necessary 
Monitor current levels of inventory including stemware, glassware, garnishes, etc. to ensure proper levels, and prepares, washes, and sterilizes these items to replenish inventory as required 
Collect and accurately process guest payments per Company Standard Procedures 
Attempt to limit problems and liability related to customer excessive drinking by taking appropriate precautions 
Take beverage orders directly from Guests or Cocktail Server.
Ability to follow specific service time and guidelines while at the same time engaging guests and customizing their experience 
Must be reliable and dependable by adhering to a schedule, covering shifts as necessary, and being on time for scheduled shifts 
Ability to maintain a high degree of pace and intensity for an extended period of time 
Ability to handle money, make changes, process credit card transactions in a timely and accurate fashion 
Other duties as assigned by supervisor 

Guest:
Make personal connections with Guests to create loyalty through engaging conversation 
Actively looks for and identifies techniques to attract new guests.
Conflict management and problem resolution skills 
Conflict management skills, analytical skills, and high degree of emotional intelligence in order to recognize and solve problems that come with the position 

Quality Operations:
Maintain clean and sanitary bar area, equipment blenders, and perform glass washing 
Relay any issue regarding operations to the Manager on Duty.

Sales and Profits:    
Monitor and manage bar inventory and cost control measures including tracking waste per  Standard Operating Procedures 
Demonstrated time management and organizational skills.
Must be able to work a flexible schedule including days, nights, weekends and holidays.
Comply with all portion sizes, quality standards, and department rules, policies, and procedures 

Education/Training/Experience:

Minimum 21 years of age 
Certification to serve alcohol as dictated by the State and LBB policy (ABC Card)
High School or equivalent. 
Stellar Customer Service skills. 
Knowledge of commonly ordered drinks and ability to make suggestions 
Knowledge of RAS (responsible alcohol service) procedures as defined by both state laws and LBB Code. 
Knowledge of Whiskey and Bourbon
Knowledge of proper sanitation, food safety, and security procedures 
Knowledge of current marketing initiatives and upcoming events in order to inform guests 
Basic mathematical skills and ability to handle money accurately 
Basic knowledge of Point of Sale systems 
 Strong knowledge of commonly used concepts, practices, and procedures in restaurant environment 

Preferred 
Prior bartending experience 

Physical Demands and Work Environment:
 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. 

Note:

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.