E&H Ace Hardware Outdoor Power Equipment Service Desk Associate - Full-time / Part-time

E&H Ace Hardware is now offering a New Hire Bonus Program. Join our Team and earn up to $500 for full time employment and $250 for part time employment.

Payment will be made at 90 days and 180 days employed.   Full time employment will be $500.00 ($250.00 at 90 days and $250.00 at 180 days).  Part time employment will be $250.00 ($125.00 at 90 days and $125.00 at 180 days).About E&H Hardware Group LLC.

Outdoor Power Equipment Service Desk Associate
Responsibilities
Sales Related:
• Assist customers in selecting equipment for purchase
• Accurately complete sales transactions 
• Follow company credit policy for all sales
• Maintain sales floor – including signage, prices, point of service material and arrangement of equipment and stock displays
• Maintain a high level of knowledge on products carried
• Maintain a high level of product knowledge relevant to the buying habits of the dealership clientele and local area
• Assist Shop manager in updating sales, marketing and promotional information
• Assist Shop manager in selecting appropriate vendors and lines of equipment for both sale and rental
• Assist Shop manager in developing guidelines for working with customers to ensure maximum customer satisfaction
• Assist Shop manager in establishing a pricing policy that balances volume, customer loyalty, and the cost of doing business
• Perform all duties in an independent manner with minimum supervision
• Recognize and perform duties which need to be performed although not directly assigned
• Delivery for sales, service, and rental
• Responsible for inventory control
Department Related:
• Exercising sound and ethical business practices
• If possible, resolve all customer complaints with the goal of reducing company expense and maintaining customer satisfaction
• Ensure safe work practices are followed
• Demonstrate good judgment in investigating problems
• Demonstrate ability to tactfully handle difficult situations
Skills & Knowledge:
• Ability to understand customer requirements and use knowledge of products to recommend equipment that meets customer’s needs.
• Physical ability to stand continually, sit, crouch, bend reach, walk, climb, and maneuver well.
• Able to multitask.
• Able to work under pressure.
• Good customer service skills.

Starting Wage is between $10.75 and $16.25 per hour commensurate on relevant experience.

General:
• Must be able to pass a post-job offer drug screen & physical
• This position requires that the applicant have a satisfactory background check prior to accepting the position
Education:
• High School diploma required. College degree preferred.
Experience:
• 3-5 years of sales experience.
• Power equipment experience also appreciated.