Paint Department Sales Associate - Full-time / Part-time

Job Description:
Evans Ace is looking for new, Helpful, Service-Minded people of all experience levels to fill 8 Full-Time positions in Paint and Garden. Full-Time for us means 40 hours/week all year round in a steady, consistent schedule. We are open 7days a week 8:00am-7:00pm. Some Weekend and evening availability is required to be considered. 

Individuals need to have the social skills to explain that the item the customer needs is in the other building and then happily turn around and assist a child with the gumball machine. We need people that can smile and visit while hauling 50lb bags of soil to a customer's car and then quickly put on a cashier hat and count back change. If you have shopped online, or can successfully apply online, you can handle our computer system. If you have a hard time keeping an ON-TIME schedule, please don't apply. This needs to be coupled with a belief that change is a fun, exciting part of life. You need to be able to handle crowded, loud environments and recognize a lull in customer flow is a time to hustle not slow down. Everyone cleans here – Everyone. Traeger and Violet are our store cats. They may be involved in the interview process so if you have a serious allergy or other problem with cats you may want to reconsider applying.  

We offer a unique on-boarding program that ensures Evans Ace is a mutually beneficial place for you to work. This is a 90-day training period paying $11.00 per hour. During that time, you will be working with customers and teammates to determine if this is the right fit for your style. You may be working primarily at the registers. You will be working freight, pricing, and order processing to see if you have the right technical skills. You will also be completing a New Hire Training program sponsored by Ace Corporate to help you round out customer service skills and product knowledge. Our goal is for you to succeed and become a full-time member of our Team.

Those who complete the 90-day training period will be raised to $12.60 per hour. They also begin accruing vacation time, qualify for a shared Health, Dental and Vision package, and enjoy a generous employee discount.   

Essential Duties & Responsibilities:  
Customer Service:
⦁	Provide a positive representation of Evans Ace Hardware.
⦁	Proactively assist customers in solving problems.
⦁	Greet customers entering and throughout the store. 
⦁	Thank customers when finished and when they are leaving the store.
⦁	 Possess a friendly outgoing demeanor.
⦁	Work well with customers as well as associates.
⦁	Ensure all pages and calls are answered promptly, courteously and effectively.
⦁		Forward any customer complaint that cannot be handled to a member of 
		management.
⦁		Possess strong product knowledge and knowledge of store layout and location of products.
⦁		Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.

Store Operations:
⦁	Assist in creating a positive, professional, and safe work environment.
⦁	Assist with receiving, checking in and stocking of merchandise throughout the store.
⦁	Assist with maintaining back stock levels.
⦁		Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
⦁		Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
⦁	Assist with merchandise resets through the store.
⦁	Provide assistance to Department Specialists, i.e. price changes, special orders.
⦁	Ensure signage is current throughout the store.
⦁	Operate forklift with proper training.
⦁	Communicate any Store Support Center issue to General Manager for follow up.
⦁	Communicate any merchandising, cost control or sales idea to the General Manager.
⦁	Participate in store meetings.
⦁	Be professional in appearance and actions.
⦁	Perform all other duties as assigned.
⦁	Smile! Laugh! & Have fun!
⦁		Greet customers entering and throughout the store. Thank customers by name, when possible, when they are leaving the store.
⦁	Project a friendly, outgoing demeanor; work well with customers as well as associates.
⦁	Clear customer checkout lines quickly and efficiently.
⦁	Answer and monitor all calls and pages promptly, courteously, and effectively.
⦁	Communicate any problem or issue that requires management assistance.
⦁		Continually build product knowledge base and possess the ability to assist customers with store layout and product location.
⦁	Assist in pricing, stocking, marking, and bagging of merchandise.

Register Operations:
⦁	Follow all cash register transaction procedures.
⦁	Responsible for accurately counting change back to customers.
⦁	Adhere to any Store program or promotion that may require implementation at the cash registers.
⦁	Participate in all store and Cashier meetings.

Physical Demands:
⦁	Standing, walking, lifting (up to 50 lbs) and climbing.

We are looking for full time professional, upbeat, friendly, happy applicants. Must be punctual and dependable. Must be able to work weekends and be on your feet most of the day.
Duties include, but not limited to assisting paint contractors and retail customers in selecting paint and related products, direct customers to products, answer questions about products, and assist in purchasing decisions. Also entering paint orders on the computer, tinting and mixing paint.  Running the cash register and counting back change are also required. Other duties include putting away freight, facing, labeling, and rotating stock, as well as keeping the store clean.
We also stock and sell dog and cat food as well as bird food and feeders. You will be trained in rescreening , and making screens and cutting glass and plexiglass. You will also become forklift certified.