Hourly Manager - Full-time / Part-time

Are you ready to let your inner Rockstar shine? If so, it’s time to join the Smokey Bones Nation. We are look for hourly managers to lead restaurant operations during scheduled shifts. In addition to overseeing the staff, you will be responsible for assisting to drive sales and performance, adherence to systems and processes, and ensuring a fun, positive guest experience for every customer who walks through the door.

You will be supported by a newly assembled and experienced Leadership Team that is committed to a healthy growth strategy, bringing fresh thinking to the brand, leading a cultural renaissance and fostering an environment of innovation.

Known for great food and drinks, great fun and awesome people, Smokey Bones is a company-owned and operated restaurant chain in 16 states. We offer a flexible work environment, company perks, competitive base salary + bonus opportunity, 401k, health and wellness plans, and paid time off.

• Responsible for leading/assisting with the management of all restaurant operations during designated shift.
• Ensure server checkouts are being conducted properly to drive sales and execution performance
• Creates and maintains a productive and fun environment in the restaurant
• Ensures Team Members are following systems, methods and processes for safety, security, sanitation, and food safety.
• Positively interacts and visits with guests
• Team Members identify and resolve issues that impact the guest experience; escalates guest complaints
• Ensures the quality of food and beverage to include production specifications, presentation and temperature
• Assists with inventory management and shipments of incoming products, tools, and supplies
• Maintain high employment quality standards consistent with the Express brand
• Assist in set ups for the opening crew in the kitchen
• Check schedule for in-coming Aces
• Adhere and coach security procedures
• Check out the close from night before
• Review inventory daily
• Prepare to receive orders
• Keep track of shelf-life adherence
• Check temps on freezer and refrigeration units before prepping
• Knowledge of the flavor profile and specification of menu items
• Follow recipe cards with no compromise
• Review the daily sanitation checklist and conducts the checks
• Conduct daily health inspections
• Adhere to sanitation, temperature and food safety standards
• Work the flow of the tickets to ensure good cook times

Minimum Requirements

• Previous experience in the restaurant industry
• Certified trainer in any heart-of-the-house functions
• Must be willing to work a flexible schedule to include holidays, nights and weekends
• Legal authorization to work in the United States
• Minimum 21 years of age

Education, Training, Experience and other Key Qualifications

• High school diploma or equivalent required; Bachelor’s degree (Hospitality, Business or related field) preferred
• 3-5 years management experience in restaurant, hotel, retail or general business required
• Demonstrated excellence in Hospitality and Culinary Manager positions required
• 3-5 years proven leadership and performance record of success as a casual dining/full-service Restaurant Manager required
• ServSafe certification or the ability to obtain required
• Local and state regulatory certifications or the ability to obtain required
• Proficiency communicating (verbally and in writing) in English required
• Must be at least 21 years of age
• Or, equivalent combination of education, training and experience