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in Solon, OH

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Hours Full-time, Part-time
Location Solon, Ohio

About this job

Job Description

National Enterprise Systems is GROWING!! we have immediate full time hiring needs to join our call center. Apply today to set up a Virtual interview with one of our team members.

Job requirements:

  • Primary responsibilities are collections, and customer service,
  • Contacts delinquent customers in order to secure payment and determine reason for delinquency on credit card accounts.
  • collectors will work with customer to establish full balance repayment plans or settlements.
  • Works an established list of accounts on an automated collections system and/or auto-dialer.
  • This person can resolve routine billing inquiries and negotiate payment arrangements to cure delinquent accounts.

Required Skills:

  • Must be able to work a set schedule as follows. 8:430pm 4 days a week and work 1 late day 12pm-9pm. Must be able to work one Saturday a month 8am-2pm. Schedule is 40 hours a week.
  • Training Schedule is 4 weeks and is paid training.
  • Customer Service experience, proven history of dependability.
  • Ability to think critically and use good, sound judgement in decision making.
  • self motivated and goal oriented.
  • Ability to effectively handle difficult client issues.

What we offer:

  • Excellent Benefits Package
  • PTO and Vacation Time
  • Paid Training
  • Growth opportunities within the company.
  • Competitive hourly wage.

Apply today to be contacted by one of our team members.