Automotive Service Advisors - Salary Plus Commission

428 Jake Alexander Blvd S, Salisbury, NC 28147

Great Salary + Commission!

CARmazone is seeking to hire Service Advisors to advise customers on service options and costs when their vehicle needs repair. Applicants should have experience, good customer service and sales skills, and a general knowledge of vehicle mechanical operations. We value our employees and invest in their success!

CARmazone was awarded “2020 Consumer Satisfaction Award” by DealerRater and “Top Rated Dealer for 2020” by CarGurus. We’ve always prided ourselves on delivering an unforgettable dealership experience to all our customers and have made it our mission to provide first-class service to our customers throughout Salisbury, Mooresville, Concord, Statesville and Kannapolis.

We offer:

• Very competitive pay plan
• Family atmosphere
• Career advancement opportunities
• No Sundays!
  
  

Responsibilities - Service Advisor:

• Schedule appointments for service/maintenance/recall work
• Greet customers, inspect their vehicle and answer questions.
• Advise customers on necessary/suggested services and costs.
• Offer additional services and products, including special promotions
• Follow the status of a customer's vehicle from service bay entry through completion of work
• Keep customers informed of any changes that occur
• Upon completion of work, review work order with customer
• Provide a completely satisfied customer experience
  
  

Qualifications - Service Advisor:

• Experience is required
• General automotive operational knowledge is required
• Good work ethic and computer skills
• Excellent customer service and communication skills
• A positive attitude and professional appearance
• Pleasant, energetic, conscientious, dependable, self-starter with ability to multi-task in a fast-paced environment.
• Valid driver's license
• High school diploma or equivalent
• Resume must be uploaded, and online assessment completed for immediate consideration.
• Must be authorized to work in the U.S. without sponsorship and be a current resident.
• Must pass pre-employment testing to include background checks, MVR, and drug screen.
  
  

We are an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.