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Use left and right arrow keys to navigate
Hours Full-time, Part-time
Location Saint louis park, Minnesota

About this job



The Exchange Engineer II will
be part of the Microsoft Technology Engineering team reporting through the Head
of Cloud Engineering. Successful candidate will join a small team
responsible for Exchange 2016, Exchange Online in a hybrid Configuration, Office
365, Active Directory, and Windows server environments for a global
company. Successful candidate will have an initial focus on our Exchange
2016 to Exchange Online migration with opportunities to expand into other
Windows Server, Virtualization, and\or cloud technologies.







Primary
Responsibilities





  • Support Exchange on-prem \
    EXO environment for ~7,000 mailboxes in a global environment

  • Play key role in Exchange
    Online migration from Exchange 2016 to EXO.

  • Provide direct support to
    end users ranging from Tier 1 to tier 3 type issues.

  • End user documentation as
    needed

  • Training for Tier 1 and Tier
    2 support with the goal of operationalizing or automating repeatable tasks

  • Other Windows related
    Engineering activities when required

  • Work through Change control,
    and Problem management activities related to Exchange environment as needed

  • Take part in inTune rollout,
    and ongoing engineering for mobile device management, and\or mobile application
    management configuration.

  • Administer ProofPoint
    environment on-prem and SaaS.





















Any combination of relevant
education and experience and/or related professional
designations/certifications in this field is highly desirable.




Education




  • Minimum Required: Bachelors' degree




Experience




  • 3-5 years' IT Operations and/or Engineering experience with
    increasing levels of responsibility.

  • 3-5 years' proven customer service experience, and must
    communicate clearly, courteously and professionally in person and over the
    phone.






Essential Skills




  • 3 – 5 years’ experience managing
    Exchange 2010, 2016, Hybrid, and\or Exchange Online

  • Office 365 experience
    working within O365 E3, Enterprise Mobility + Security E3.

  • OneDrive, SharePoint Online,
    Teams, App Protection Policies experience is a plus

  • Knowledge of Azure AD
    Connect, idFix, and related tools \ methodologies.

  • Experience with, or advanced
    understanding of Exchange Online migration from on-prem to EXO in a hybrid
    configuration

  • Advanced understanding of
    Retention policies, DLP, and legal hold

  • Experience with 5,000+
    mailbox environment preferred

  • Knowledge of Azure AD
    Connect, and idFix tools.

  • Proficient with PowerShell
    to automate messaging processes and reporting is a must

  • Demonstrates strong
    understanding of Active Directory including Group Policy, Sites and Services topology,
    and replication.

  • Experience with or
    understanding of Network concepts including network load-balancers (F5
    preferred)

  • Demonstrates knowledge,
    experience and proficiency with Microsoft Windows 10, Server 2012, Server 2016,
    and Server 2019

  • Strong understanding of
    Change Management frameworks such as ITIL

  • Functional knowledge of
    Exchange and\or Active Directory Disaster Recovery procedures and best
    practices.

  • Take part in an on-call
    rotation supporting our Exchange and Active Directory environments