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in Baltimore, MD

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Hours Full-time, Part-time
Location Baltimore, Maryland

About this job

Thank you for your interest in a career at Goodyear Commercial Tire & Service Centers. We are a service and retreading market leader with over 180 Commercial Tire Centers and Truck Care Centers located across the United States. We have the unique ability to service the largest nation-wide commercial fleets while also providing friendly hometown service to regional and local fleets. Our mission statement is 'SERVICE EXCELLENCE – ALWAYS'. We offer a safe work environment, competitive pay and a comprehensive benefits package including medical, prescription drug and dental plans, life insurance, 401(k), paid vacation and holidays.

General Description: 

As an Office Administrator in the Field, you will perform all administrative duties for a Goodyear Commercial Tire Center. We encourage you to allow us to invest in your success as you invest in ours; apply today! 

Responsibilities will include but not be limited to:   

  • Billing, credit and collection. 
  • Handling location purchase orders. 
  • Ensuring inventory is secured, stored and only accessible to the associates in accordance with company guidelines. 
  • Maintaining work flow and organization to ensure maximum productivity. 
  • Filing and other administrative duties. 
  • Reviewing daily sales reports for any significant changes in gross profits, inventories and potential bad debt losses. 
  • Maintaining control of all Center assets and inventory. 
  • Providing "Service Excellence - Always" to meet the service goals of the location and of customers. 
  • Customer interaction through phone calls. 
  • Opening and closing work orders. 
  • Quoting tire prices, including trade-ins, accurately. 
  • Perform a variety of manual tasks for extended periods of time, which may include light lifting, standing, bending, and squatting 

 

Basic Requirements: 

  • Must be familiar with general financial and management concepts including cash management, credit & collections, billing & receiving functions, inventory management, accounts payable. 
  • Must be familiar with computers, including Microsoft Office (Excel, Word, Outlook) and related programs. 
  • Valid driver's license.  
  • Must be at least 21 years of age. 
  • No relocation is being offered for this position. 
  • Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future. 

 

Preferred Qualifications: 

  • High School Diploma or GED  
  • At least one year of previous administrative experience in a customer service environment. 

 

Candidate Criteria: 

  • Strong oral and written communication ability. 
  • Commitment to follow all safety procedures and work in a safe manner. 
  • Must be able to work in a results-oriented, fast-paced environment as part of a team. 
  • Must be a self-starter and willing to take initiative, able and willing to work without direct supervision, and be willing to attend appropriate training sessions.