Shift Leader

Overview

Tudor’s Biscuit World Shift Leaders are responsible for performing a crew level job, such as cook or cashier, while also carrying out some leadership/management functions under the direction of the store manager.  If you’re ready to take the next step in your career then working as Tudor’s Biscuit World Shift Leader will allow you to begin to develop management skills while still doing the hands tasks you enjoy.  Shift Leaders assist the store manager a variety of tasks including making sure all employees balance product quality, speed and friendliness with pride in their work and respect for their teammates, managers and customers.  Training is provided to ensure that all new Shift Leaders learn the correct processes and procedures to execute the responsibilities of the position so that both customers and fellow employees have a positive experience.  Flexible scheduling available.

Responsibilities

• Preform line level position duties (cook or cashier) while providing leadership and direction for/to coworkers
• Ensure customer satisfaction with the entirety of their experience (food quality, service quality, speed, cleanliness of the store, etc.)
• Meet company standards of safety and cleanliness
• Maintain a calm demeanor during periods of high volume
• Set a good example for coworkers with a positive attitude
• Follow all Tudor’s Biscuit World operational policies and procedures
• Maintain a clean and organized workspace
• Maintain regular and punctual attendance

 Qualifications

• Enjoys working early morning hours
• Must ensure reliable transportation to work
• Be able to communicate with co-workers and managers effectively
• Stand for long periods of time
• Reach and lift overhead up to 25 pounds
• Work in hot and cold temperatures for long periods of time
• Work around, handle, operate, and control hot equipment and products in a safe manner
• Work at a pace consistent with changing business volume and demands
• Self-motivated and eager to assume new/expanded responsibilities
• Ability to learn quickly
• Ability to understand and carry out oral and written instructions and request clarification when needed
• Ability to work as part of a team