Office Assistant

Mini Melts USA, Inc., a unique, fast-growing ice cream manufacturer and nationwide distributor based in Norwich CT, is seeking a versatile Full Time Office Assistant. This new team member’s duties and responsibilities will include providing efficient, detail-oriented support to the GM, office staff, managers and other employees through a variety of tasks related to Customer Service, Order Entry, Logistics and Organization. The position requires professional and effective face-to-face, phone and email communication and follow-through to ensure that all duties are completed accurately and on time.

Responsibilities will include but are not limited to:

• Answering and directing phone calls.

• Greeting Customers and other Visitors.

• Processing incoming customer orders, creating packing slips/invoices and sending completed invoices as directed.

• Processing FedEx and UPS shipments.

• Daily LTL and truckload freight scheduling as directed.

• Utilizing in-house spreadsheets to track Freight shipments and costs.

• Communicating shipping tracking information to customers.

• Tracking all freight from our door to desitination.

• Providing assistance to GM and Controller as needed.

Qualified applicants should possess excellent communication skills; a "can do" attitude; strong quantitative and inter-personal skills; and be able to effectively multi-task and prioritize assignments. Experience working in a busy office atmosphere a must. A working knowledge of Microsoft Office, and basic accounting knowledge is required. SAP Business One experience is a plus!

Pre-employment Background check, physical examination and drug testing required.