IDS ADMINISTRATIVE DIRECTOR OF PATIENT ACCOUNTING - Full-time / Part-time

PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Hospital - Whittier, PIH Health Hospital - Downey and PIH Health Good Samaritan Hospital, 27 outpatient medical locations, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, women’s health, urgent care and emergency services. The organization is recognized by Watson Health as one of the nation’s Top Hospitals, and College of Healthcare Information Management Executives (CHIME) as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. PIH Health is certified as a Great Place to Work TM. For more information, visit or follow us on , , or .

This position under the supervision of the VP of Revenue Cycle and Managed Care is a management position responsible for billing through final resolution of patient accounts to maximize collectible revenue and minimize outstanding discharged receivables for all PIH Health systems. Provides daily direction to management of billing, data control, customer service, collection and follow-up activities; promotes billing compliance, ensures appropriate identification and processing of account write-offs, appropriate management of patient information, etc.   Provides timely feedback and education to appropriate departments, managers and staff. Works closely with Patient Registration and HIM to ensure that billable information is provided to Patient Accounting staff. Develops and maintains financial reports to Sensio management. Applies Lean Methodology to the revenue cycle. 

• Must have people and results oriented professional management skills.      


• Must be able to develop and lead management staff


• Must be able to management multiple office simultaneously


• Must be able to present to senior leadership professionally


• Must be able to create a culture of respect.


• Demonstrated ability to utilize various PC and accounts receivable software programs, specifically MS4, Word, Excel and PowerPoint. Access experience preferred.


• Good mathematical skills.


• Able to perform multiple tasks.


• Strong verbal and written communication skills, required.


• Must be able to demonstrate sound decision making and prioritization skills.      


• Must be able to teach.

Required:

• Bachelor Degree in Business Administration


• Minimum of five years’ experience in hospital patient accounting management.


• Extensive knowledge of Medicare, Medi-Cal, third party billing, workers’ compensation, effective follow-up procedures, Fair Debt Collection Act, capitation and PPO contracts.


• Demonstrates a strong commitment to compliance principles

Beyond the benefits that come with working for the area's leading community healthcare provider – one that also recognizes the need to ensure patient safety and comfort – you'll enjoy an extremely competitive compensation and benefits package.  We are an equal opportunity employer and seek diversity in our workforce.   EOE M/F/D/V