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in Aliso Viejo, CA
Customer Service
•30 days ago
Hours | Full-time, Part-time |
---|---|
Location | Aliso viejo, California |
About this job
Customer Service / Receptionist
This Jobot Job is hosted by: Chelsea Roussey
Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.
Salary: $35,000 - $40,000
A bit about us:
Based in Laguna Hills, for the last 30 years we've been a leader in the Automotive Window Film and Paint Protection Services industries.
As our Customer Service and Sales Advisor you're one of the most important team members. You are responsible for creating a positive customer experience for our guests using your strong communication skills to build the bridge between guests and technicians.
Your work will ensure our guests leave 100% satisfied with their experience. This role is a great way to kick start your career with us!
Why join us?
+ Opportunities for career progression
+ A team you can be proud to work with
+ Challenging Careers
Job Details
+ Greet guests as they arrive in our showroom for their appointment
+ Answer phones and sell services in a clear and professional manner
+ Clearly communicate realistic and honest expectations of services offered
+ Communicate energetically with guests about their vehicle and all the services available
+ Offer solutions and added services to guests
+ Prepare detailed service orders with exact instructions
+ Perform vehicle check on the exterior and interior of the vehicle prior to the beginning of services
+ Provide timely follow-up on progress of vehicle and contact guests with service changes
+ Provide final review and inspection of vehicle after installation and other services to assure job meets or exceeds our quality guidelines
+ Troubleshoot customer concerns to find a solution to meet customer’s needs
+ Process monetary transactions, provide important care and warranty instructions and information
+ Assist installation team with additional duties to insure completion times are met or exceeded
Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.