Food Service Representative

Job Purpose:

A Food Service Representative increases sales of Jacksons Foodservice Programs by engaging, actively sampling and executing the fast food program to customers of Jacksons Food Stores.

Duties:

• Report to work promptly, neatly groomed, and in proper attire.
• Provide exceptional customer service. Be courteous, always greet and thank all customers.
• Being knowledgeable of all fast food, deli, and beverage programs and promotions.
• Maintains appropriate levels of prep items and levels of food out at all times.
• Actively sample all fast food, deli, and beverage programs in stores and offering bounce-back coupons as needed.
• Follow-up with customers on products and services, and solicit feedback.
• Ensures proper sanitation and food handling/prep/storage/disposal procedures are followed.
• Maintains all FF equipment in its operation – Ensure it’s working, clean and in use. Ex. Brewing coffee/tea, filling cappuccino and frazil.
• Must be safety/security conscious, adhere to the guidelines in the Safety Manual, and report any accidents or incidents to supervisor immediately.
• Work with Food Service AM to ensure FF area is clean and organized during off hours.
• Complete waste sheets and temperature log daily. Ensures all food hold times are upheld.
• Other duties as assigned.

Skills/Qualifications:

Ability to read and analyze basic spreadsheets. Being self-motivated, having strong attention to detail, strong interpersonal skills and an outgoing personality are essential traits. Must be available for possible rotating shifts (including nights and weekends) and holidays. NV Only – must be of legal age to work in an establishment with slot machines.

Physical Requirements: While performing the duties of this job, the employee is frequently required to stand, walk, bend, and twist; use hands and fingers to handle or feel objects and controls; reach with hands and arms; climb or balance; stoop, kneel, or crouch; and talk and hear. Must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 65 pounds. Environmental conditions include heat, cold, allergen, noise, and fume/chemical/odor exposure from gasoline and cleaning chemicals.