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in Nashua, NH
Manager in Training
Hours | Full-time, Part-time |
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Location | Nashua, New Hampshire |
About this job
· Responsible for day to day operations
· Direct supervision of retail store employees including, job descriptions, interviewing, training, scheduling, performance reviews
· Hold team accountable for production and quality
· Coordinate sales promos and merchandising
· Fully knowledgeable on all retail systems and procedures
· Conduct ongoing recruiting and hiring of retail store team members
· Utilize customer feedback to reinforce and improve the quality of service and customer satisfaction
· Manage staffing levels and create schedules that support customer service and daily operations within budget
· Recognize and respond to performance issues, with honest and direct communication, enforcing disciplinary guidelines
· Deliver consistently balanced results, drives for financial performance both "top & bottom line"
· Ensure the accuracy, completion and reconciliation of all financial transactions and operation of point-of-sale terminals
· Maintain cash control and reviews all sales discrepancies
· Monitor inventory in/out on a daily basis
· Compute weekly sales reports for management
Flexible times of availability needed: able to work 40 hours or more per week, must work a majority of Saturdays and busier customer traffic times, weekends, holiday, etc. when needed
Retail Store Manager Requirements:
· Minimum three years of retail, customer service management or related experience and/or training Management of Wireless retail store or other wireless products
· Must have prior sales experience, preferably in wireless
· Experience in an environment requiring multi-tasking
· Experience in improving customer service, teaching customers about products, improving
· inventory system efficiency, and/or improving processes is essential
· Experience in employee management and ability to get measurable results
Managers have a great deal of freedom to manage the organization and must be a self-starter with a "whatever it takes" mentality
· Successful Managers should be innovative self-starters with the ability to see the big picture while not losing touch with day-to-day operations
· A strong work ethic, enthusiastic personality, self-confidence and intelligence
Must be able to pass background check