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Hours Full-time, Part-time
Location Downers grove, Illinois

About this job

AmeriPro Roofing

PROJECT CONSULTANT

AmeriPro Roofing is seeking for Account Specialists to join our team! As a Project Consultant, you will be focusing on following up on Homeowner claims that have been made with our outside sales force. You will also be focusing on jobs that were turned in and are not able to move forward without resolution. You will be working with the homeowner to address any questions or concerns they may have and help them get their project moving forward again. Our objectives as a team is to ensure that every claim made with a homeowner goes through to an Adjuster Appointment and to either get every job thats on hold from being built made good to go, so we can build the job or find the reason it went on hold and get our outside sales force better! If you are a passionate, self-motivated, hardworking individual who truly values the service you provide customers, we want to talk to you!


Day-To-Day:

  • Make 100+ outbound calls
  • Follow up on claims without progression
  • Follow up on approved jobs without progression
  • Follow up on jobs turned in but not yet built
  • Process updates/Account Balance/ Closing calls
  • Setting up Re-inspections for Homeowner
  • Read Insurance estimates (summaries)
  • Communicate with Outside Sales force with proper steps needed to get project moving forward
  • Build rapport and trust with Homeowners (Under Promise and Over Deliver)
  • Use Microsoft Excel and Microsoft Word
  • Achieve daily and weekly goals
  • Use our in-house CRM Buildfly

Why AmeriPro Roofing?

AmeriPro Roofing is a Platinum Preferred Contractor as well as the Top Volume Contractor in the country with Owens Corning for the last 8-years in a row. In addition, AmeriPro Roofing is placed as being one of the largest residential roofing contractors in the nation from Roofing Contractor Magazine! We are national Roofing Contractor with over 20 locations and looking to grow!

Competitive Pay structure:

    • $40K Base Salary+ Bonus Opportunity
    • As the total dollar amount on jobs generated from your set inspections exceed your salary, you will start earning bonus money!
  • Full-Time, W-2 position, Training and Development
  • Hours in office 8:30 am -5:00 pm M-F
  • Eligible for insurance benefits after 60 days,
  • Eligible for 3 sick days and up to 5 vacation days in first year after 90 days
  • Smooth call process and learn as you go system

Requirements:

  • 21 years of age + with reliable transportation
  • 1-2 years experience in phone sales: Inside Sales and or Customer Service
  • Efficient in Excel and other basic computer skills
  • Bilingual in Spanish preferred not required
  • Quick learning, energetic, passionate, positive, and self-motivated individuals