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in Lansing, MI
Scrum Master-Healthcare or Pharma Domain
•30 days ago
Hours | Full-time, Part-time |
---|---|
Location | Lansing, Michigan |
About this job
Job Description
JOB SUMMARY
The Scrum Master serves a vital role and is in the unique position to help coach, guide and facilitate an energetic and knowledgeable team. As the Scrum Master you will serve as a critical liaison between the product delivery team, product manager and senior management providing critical direction, communication and assuring the quality delivery of products and services to our customers.
RESPONSIBILITIES
- Leads one or more agile teams as the scrum master and team member.
- Employs best practices for agile/scrum methodology, while operating within the department's overall SDLC Framework.
- Works collaboratively with the product managers and team members to give input and support to the strategic direction of the initiative.
- Motivates and supports team members and ensures they have the tools and knowledge to do their jobs and that all blocking issues are resolved quickly.
- Creates self-organizing agile teams and facilitates the delegation of tasks and responsibilities to appropriate team members.
- Acts as moderator for sprint planning, daily standups, sprint demos, and refactoring/reflection sessions.
- In partnership with the Product manager & Product Owner ensure a robust, prioritized backlog is available.
- Supports Product Manager in understanding and communicating team effectiveness and performance.
- Communicates team status to all internal stakeholders and continuously refines/improves metrics by working with the team.
- Coordinates cross team dependencies with other Scrum Masters and participate in Agile Community of Practice (CoP).
- Escalates issues that require executive attention.
- Discovers opportunities to support organizational initiatives and develops strategies and programs to promote initiatives.
- Participates in the development of programs as a strategic partner that supports the company plan as directed by leadership.
- Provides planning, project coordination, and management for the development of organizational initiatives, while concurrently facilitating efficient operations to meet current and future business needs within the organization.
- Responsible for balancing workload to optimize the effectiveness of project development and management.
- Performs analysis to determine root cause of challenges and provides solutions for improved operational and process performance.
QUALIFICATIONS
- Clear understanding of one of the agile frameworks and key best practices (Disciplined Agile, SAFe, Scrum, Kanban etc.).
- Strong analytical, problem solving and planning skills.
- Must demonstrate leadership ability to effectively interact with all levels of management.
- Stakeholder Management, Negotiation and Communication skills.
- Understanding of the fundamentals of iterative and incremental development.
- Ability to help manage scrum team backlog and priorities using agile based tools (ServiceNow, Jira, Rally/Central Agile, Version1, etc.).
- Excellent communication, facilitation and mentoring skills.
- Ability to effectively present budgetary and/or cost information, and respond to questions as appropriate.
- Demonstrable conflict resolution skills.
- Demonstrable risk management and mitigation skills.
- Knowledge of tools used to assist with scrum team planning (ServiceNow, Jira, Agile Manager, Version1, etc.).
- Ability to be flexible as projects are often non-routine and require re-prioritizing of workload.
- Ability to maintain confidentiality.
- Ability to perform other assignments as required by senior management.
- Knowledge of workers compensations industry preferred.
- Seven years of progressive responsibility as a scrum master/agile project manager in an Insurance environment. Proven experience as a scrum master on several successful software development projects involving multiple developers is preferred.