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in Lansing, MI

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Hours Full-time, Part-time
Location Lansing, Michigan

About this job

Job Description


JOB SUMMARY

The Scrum Master serves a vital role and is in the unique position to help coach, guide and facilitate an energetic and knowledgeable team. As the Scrum Master you will serve as a critical liaison between the product delivery team, product manager and senior management providing critical direction, communication and assuring the quality delivery of products and services to our customers.


RESPONSIBILITIES

  • Leads one or more agile teams as the scrum master and team member.
  • Employs best practices for agile/scrum methodology, while operating within the department's overall SDLC Framework.
  • Works collaboratively with the product managers and team members to give input and support to the strategic direction of the initiative.
  • Motivates and supports team members and ensures they have the tools and knowledge to do their jobs and that all blocking issues are resolved quickly.
  • Creates self-organizing agile teams and facilitates the delegation of tasks and responsibilities to appropriate team members.
  • Acts as moderator for sprint planning, daily standups, sprint demos, and refactoring/reflection sessions.
  • In partnership with the Product manager & Product Owner ensure a robust, prioritized backlog is available.
  • Supports Product Manager in understanding and communicating team effectiveness and performance.
  • Communicates team status to all internal stakeholders and continuously refines/improves metrics by working with the team.
  • Coordinates cross team dependencies with other Scrum Masters and participate in Agile Community of Practice (CoP).
  • Escalates issues that require executive attention.
  • Discovers opportunities to support organizational initiatives and develops strategies and programs to promote initiatives.
  • Participates in the development of programs as a strategic partner that supports the company plan as directed by leadership.
  • Provides planning, project coordination, and management for the development of organizational initiatives, while concurrently facilitating efficient operations to meet current and future business needs within the organization.
  • Responsible for balancing workload to optimize the effectiveness of project development and management.
  • Performs analysis to determine root cause of challenges and provides solutions for improved operational and process performance.

 


QUALIFICATIONS

  • Clear understanding of one of the agile frameworks and key best practices (Disciplined Agile, SAFe, Scrum, Kanban etc.).
  • Strong analytical, problem solving and planning skills.
  • Must demonstrate leadership ability to effectively interact with all levels of management.
  • Stakeholder Management, Negotiation and Communication skills.
  • Understanding of the fundamentals of iterative and incremental development.
  • Ability to help manage scrum team backlog and priorities using agile based tools (ServiceNow, Jira, Rally/Central Agile, Version1, etc.).
  • Excellent communication, facilitation and mentoring skills.
  • Ability to effectively present budgetary and/or cost information, and respond to questions as appropriate.
  • Demonstrable conflict resolution skills.
  • Demonstrable risk management and mitigation skills.
  • Knowledge of tools used to assist with scrum team planning (ServiceNow, Jira, Agile Manager, Version1, etc.).
  • Ability to be flexible as projects are often non-routine and require re-prioritizing of workload.
  • Ability to maintain confidentiality.
  • Ability to perform other assignments as required by senior management.
  • Knowledge of workers compensations industry preferred.
  • Seven years of progressive responsibility as a scrum master/agile project manager in an Insurance environment. Proven experience as a scrum master on several successful software development projects involving multiple developers is preferred.