Customer Service Representation Wanted

Why Work Here?

“Company expanding into new territories. 24th Happiest Places to Work Forbes Magazine. Outstanding Benefits! Family Work Environment.”

(DUE TO COVID-19 IN EFFORT TO EMBRACE SOCIAL DISTANCING YOUR FIRST INTERVIEW MAY BE CONDUCTED ONLINE VIA ZOOM)

ROLAND AND ASSOCIATES is seeking a few good Customer Service Benefits Representatives for one of the largest supplemental benefits companies in the nation for over 65 years! We have 13 back to back record-breaking months and counting! ROLAND AND ASSOCIATES is always growing and continues to expand in Omaha, NE. We are in immediate need of dedicated Customer Service Benefits Representatives that are coachable and looking for growth opportunities with a career path into management.

Details:

As a Customer Service Benefits Representative, you will serve as an integral part of the client services and marketing team. You will have the opportunity to work with multiple clients with available leads in a niche market. Assist with communications on behalf of the company, manage the direct needs of our members through a needs-based analysis program designed to simplify the process, as well as complete the necessary paperwork. As a Customer Service Benefits Representative, you will be assigned to a territory manager that will ensure your success, and give you hands-on one on one training.

You will also have the choice to participate in a career track to management within 60-90 days of tenure. A training program that promotes from within, designed to give you the full control of a successful career path with the company from day one.

Our company prides itself on our support staff and we are willing to train highly motivated candidates for future management opportunities.

Requirements:

• High School Diploma or equivalent (some college preferred)

• Excellent communication skills

• Basic computer knowledge

• Honesty and transparency with the company and clients at all times

• Outgoing, fun & energetic with an upbeat personality

• Accountability and coachability

• Time management skills

• Pass a criminal background check

Daily activities include; Inbound and outbound calling, setting appointments, performing presentations to members of unions that request our programs, completing the necessary paperwork, quality control, and leadership development.

No experience necessary. We will train you on everything you need to know to be successful!

Benefits (after 90 days)

Paid weekly ($56,000 - $70,000 1st year average)

Work exclusively with union members and their sponsors by appointments only.

ROLAND AND ASSOCIATES provides its clients with extraordinary value and uncompromising customer service that has made us so successful. We are now accepting applications as a direct result of the growth we are experiencing. If you are self-motivated, work well with others, and are driven to succeed, forward your resume today!

About ROLAND AND ASSOCIATES:

Our company has been in business for over 65 years. We are a 100% union label company that works with over 30,000 different unions and makeup over 800,000+ members and counting! Our company has over $58.9 billion in force with an A+ Superior Rating by AM Best for its financial strength. Union members request our benefits package because most members realize that the majority of their benefits through their work union, greatly reduce or completely disappear once they retire or leave their jobs. We provide unions with permanent benefits they can keep throughout their entire lifetime. We work with unions through a local bargaining agreement which makes our jobs simple with available leads. Voted Best Places to work 2016, 2017 and 2018! Named The 24th Happiest Places to Work Forbes Magazine in 2018.