Network Specialist - ATS Data

This Advanced Technical Support Engineer (Data) position within the Advanced Technical Support (ATS) Team will be focused on providing level II technical support of the TDS Network as well as anticipating and preventing faults within the network.

In this role you will:

• Provide Level 2 and Level 3 support of the Data Network and Data Network products.
• This specifically includes:
• Consumer and commercial DSL
• Dedicated broadband services over copper/fiber delivery
• SDI/MetroE services including Ethernet demarcation devices
• VoIP
• DWDM
• Routers (Cisco, Alcatel)
• Switches (Cisco Brocade, etc)
• Backhaul circuits

*Please note: We can hire this position as a Network Specialist, Network Specialist I, Network Specialist II, or Senior Network Specialist. Requirements for each position are listed in the qualifications section. We will assess applicants based on skills set and years of relevant experiences. This position would require you to work out of a TDS location.*

Benefits:

As a part of your total compensation, TDS provides a comprehensive, competitive benefit package. The benefit plans address both the immediate and long term needs that you and your family may have. Here is a sample of what we have to offer for full-time employees.

Insurance

Medical, Dental, Vision, and Life Insurance Eligible Immediately

Paid Time Off

Vacation, Personal Time, Sick Time, and Holidays

Investments

401K Eligible Immediately, Pension, and Flexible Spending Accounts

Additional Benefits

Education Assistance, Telephone and Internet Concessions and Recognition Programs

At TDS, we believe that diversity makes us stronger. We embrace Equal Employment Opportunity by valuing our differences and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other status protected by law. We are stronger together!

If you wish to speak with us regarding assistance or an accommodation related to the application process, please contact us at careers@tdstelecom.com.

• Provide leadership and guidance for fault resolution and prevention
• Provide input and feedback into fault resolution procedures across Network Operations
• Provide feedback into network designs, standard configurations, and operational procedures
• Effectively communicate technical network issues to management and adjacent teams
• Create, Maintain, and Edit network documentation to be used by Operational staff.

Network Specialist

• Associates degree or higher AND 2+ years work experience in Data/Video networking -OR- 4+ years experience in Voice/Data/Video networking.
• 2+ years experience in Data Networking.
• 2+ years working in a level 1 + Data/Video/VOIP support team with direct customer contact

Network Specialist I

• Associates degree or higher AND 4+ years work experience in Voice/Data/Video networking -OR- 6+ years experience in Voice/Data/Video networking.

Network Specialist II

• Bachelors degree or higher AND 4+ years experience in Voice/Data/Video networking -OR- 8+ years experience in Voice/Data/Video networking.

Senior Network Specialist

• Bachelors degree or higher AND 6+ years experience in Voice/Data/Video networking -OR- 10+ years experience in Voice/Data/Video networking.

Other Qualifications

• Strong IP routing knowledge and experience (Cisco, Alcatel)
• Transport/Access knowledge and experience (DWDM, SONET)
• Strong in VoIP Architectures and Protocols (SIP/H.248/Packet Cable)
• Broadband and narrowband access technologies including (but not limited to) POTS, xDSL, T1, DS3, PRI, BRI, WiFi, WiMAX, PON, OCX, Ethernet.
• Transport technologies including (but not limited to) SONET, ATM, Ethernet, POS, DWDM, WDM.
• Voice Switching technologies including Legacy TDM and Softswitch technologies.
• TCP/IP technologies including (but not limited to) routing and routing protocols (e.g., OSPF, BGP, etc.), subnetting, multicast, tunneling, bridging, MPLS, IP QoS, traffic engineering, VoIP and IPTV.
• Power Concepts associated with AC and DC power equipment and HVAC implementations in both cabinet and building applications.
• Customer premises equipment including (but not limited to) Routers, PBX, Handsets, set-top boxes, home wiring concepts

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