The job below is no longer available.

You might also like

in Dunwoody, GA

Use left and right arrow keys to navigate
Hours Full-time, Part-time
Location Dunwoody, Georgia

About this job

Job Description

We are seeking a friendly, organized call center representative to join our growing organization. In this position, you will answer all incoming calls from our customers, answer inquiries, resolve problems, and fulfill requests. You must exemplify the values of our company at all times and provide customers with the highest levels of customer concern.

 

Duties and Responsibilities

Answer all incoming calls

Provide excellent customer service; answer questions and inquiries

Resolve customer complaints and problems; offer possible solutions

Manage call center database; enter new information as necessary

Up-sell accounts when appropriate

Maintain working equipment

Follow company regulations and report malfunctions

 

Requirements and Qualifications

High school degree or equivalent

Previous experience in a customer support role

High performer with a track record of over-achievement

Strong phone and verbal communication skills including active listening

Familiarity...