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Hours Full-time, Part-time
Location San bernardino, California

About this job

Job Description

This Call Center Representative Position Features:? Professional Environment? Growth Potential? 70% of promotions from within? Great Pay to $32KTerrific opportunity for a professional individual ready to move ahead in a great career. AppleOne is currently in search of a fantastic call center representative in the San Bernardino, Ca area! Do you have the ability to participate and ask good questions? This is a full time job with the possibility of overtime on Saturdays. Must pass initial interview and join a class like setting for intense paid training. Must have excellent time management skills and be well spoken. Able to communicate clearly and open to coaching.What you will be doing:? Manage large amounts of inbound and outbound calls in a timely manner? Follow communication ?scripts? when handling different topics? Identify customers? needs, clarify information, research every issue and provide solutions and/or alternatives? Seize opportunities to upsell products when they arise? Build sustainable relationships and engage customers by taking the extra mile? Keep records of all conversations in our call center database in a comprehensible way? Frequently attend educational seminars to improve knowledge and performance level? Meet personal/team qualitative and quantitative targets AppleOne is proud to be an Equal Opportunity Employer. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records.