Senior Operations Officer

 SENIOR OPERATIONS OFFICER
1. REQUIREMENTS
+ 10 years of Operations experience at a Financial Institution +$500 MM in Assets
+2 years of experience in bank retail
+5 years in leadership role
Bachelor’s degree in Business
Familiar with current Core Provider, currently CSI (optional)
2. INITIATIVES
• Structure current staffing and responsibilities to support the bank’s growth to $1 billion in total assets.
• Develop processes that increase efficiencies and lower costs for the bank.
• Instill a customer first focus in the support staff
3. DUTIES
• Monitor daily operations to ensure a free flow process, and also supervise the execution of daily tasks
• Develop and enforce sound policies and structures for the growth of the company
• Create a strong workforce by developing competent individuals in the banking operations team
• Oversee the processing of onboarding loans, deposits, and other banking activities to ensure due process, accuracy and accountability are followed
• Create and implement long-term business plan to ensure continuity of business operations in the long run
• Ensure client data is protected from the public and secured against fraud by enforcing access rights and verification levels
• Collaborate with heads of other units to develop best practices for successful banking operations
• Delegate tasks to members of the operations team.
• Manage operational focused audits to ensure data quality and customer satisfaction