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Customer Service Representative - Entry Level
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Reseda, California |
About this job
Job Description
The idea of having job security is more important now more than ever. Fortunately, Red Label Enterprises has been deemed by the government as an essential business which means that no matter the situation, we will continue to operate and help serve our community. With 17 years of experience behind us, we’re fortunate to be able to navigate through any scenario.
Why Red Label?
- $250 sign on bonus!
- Job security - we have not (and will not) be conducting layoffs or furloughing employees
- Deemed an essential business by the US Government
- Growth potential
- Paid training in customer service and communications
- Competitive hourly pay structure
- Family oriented environment
- Optional weekly team activities
- Optional bi-monthly activities paid by the company (i.e. trips to Six Flags, Raging Waters, Clippers games, etc.)
- Full time and part time schedules available
- Paid on a weekly basis
- Flexible scheduling available
- Optional weekend schedules
What We’re Looking For in Applicants:
- Exceptional communication skills
- Comfortable in a fast paced environment
- Student mentality
- Driven and self-motivated personality
- Proficient with time management
- Upbeat and enthusiastic temperament
- Ability to problem solve under pressure
- Leadership qualities
- Capable of working solo or in a team
- Ability to keep up in a fast paced environment
Customer Service Responsibilities:
- Builds rapport with customers and colleagues
- Assists in executing annual projects in alignment with the overall goals of the company
- Participates in service, brand, and product knowledge training
- Able to multitask, prioritize and manage time effectively
- Utilizes knowledge of products, services, and brands
- Responsible for inventory tracking
- Resolves any problems, questions, or concerns with professionalism and open communication
- Provides swift and attentive service
- Stays informed of company and client policies, procedures, and promotions
- Builds knowledge of systems implemented during each customized client promotion/field campaign
We are looking for immediate hires.
Direct experience is not required as paid training is provided.