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in Las Vegas, NV

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Hours Full-time, Part-time
Location Las vegas, Nevada

About this job

We’re hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Chat Sales Representative with TTEC in Las Vegas, NV.

Our recruitment and training is 100% virtual for your protection and our employees. Please connect to this opportunity by applying online or via text 'TTEC' to 97211.

COVID-19 Note: During the pandemic, all of our Las Vegas employees are working from home. Therefore, all applications and interviews are virtual. When we are able to return to normal operations, this will shift from a work from home environment back to our site location. However, if you prefer to start at a later time, please let your recruiter know. We understand and respect your personal concerns and will do our best to accommodate
To be eligible for this role you MUST
• Have >15 mbps internet speed as validated by FAST.com
• Ability to hardwire (ethernet) direct to your home router during your at home employment
• Router must be within close vicinity of your quiet, at home workspace
Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today’s environment. We know we’re stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.
About TTEC:
We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.
As a TTEC Sales Champion, You’ll Enjoy:
• Earn $14 per hour + monthly commission opportunity
• Fun, talented and witty teammates
• Knowledgeable, encouraging, and present leadership
• Family-friendly environment
• Free-spirited, theme-based employee events
• Diverse and community-minded organization
• Career-growth and lots of learning opportunities for aspiring mind
What You’ll be Doing:
Think of the time when you’ve gone to look at a service online and chose to interact with the website representative. That’ll be you! Yes, that’s right… you’ll be selling via web chat only. You’ll answer questions, seeking to understand the need of the customer, and then close the deal.
On a typical day, you’ll:
• Represent and help to build the business of a Fortune 500 company
• Chat with multiple potential customers at the same time
• Interact with prospects who have connected with the website
• Set the ground work for building long-term customer relationships
Why You? What You Bring:
Connections are everything here at TTEC. That means we connect with our customers, our teammates and most importantly with you. And the ability to connect yourself is what you bring to the table… along with the following:

•Two (2) years of contact center experience or two (2) years College, or a combination of these
• Capability to understand and explain bills, basic price plan, rate information, promotion information, features, equipment, and general payment arrangements
• Outstanding etiquette in live chat communications
• Exceptional typing skills with a minimum 40 wpm and typing with 80% accuracy
• Must be interested in sales and willing to work weekends and evenings.
• Previous wireless experience greatly preferred, either in retail or phone sales.
• Inbound phone sales experience is a plus
• Ability to navigate through several web applications simultaneously
• Competency using Microsoft Windows
Apply Virtually Today:
Click on the Apply Now button.
1. You've applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions.
2. Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).
If you're a military veteran, active duty guard or reserves, or a military spouse:

If you're a military veteran, active duty guard or reserves, or a military spouse:

We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving!

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