Medical Receptionist Medical Assistant - Full-time / Part-time

Are you a motivated Medical Receptionist / Medical Assistant who's highly organized and a quick thinker? Do you thrive in a fast-paced environment and have a passion for taking care of people? Are you ready to bring on new challenges and work for a family-oriented team? Are you looking to further your career? If you’ve answered yes, please continue reading – we may have the right opportunity for you.

At Marque Urgent Care, our mission is to provide the best medical care available, in the shortest time possible. We know and understand the patients who come through our doors are hurt, in pain, sick and not feeling well. It’s our duty to find the right team members to provide the care they need and deserve.

Why work for Marque?

We were named #1 Top Workplace in Orange County in 2019 by our employees, and a Top 10 Workplace four years straight. Why is this special? It’s special because we love our employees and they love us. There’s nothing we love more than rewarding our Marque team and recognizing them for their hard work and dedication. At Marque, you’re not part of a health system, you become part of a family where there’s room for advancement, training and opportunities to move up and grow.

We have a history of giving back to our local communities and schools where we live and work. By encouraging a positive and passionate spirit of working together as a team, we strive to make a real difference. No one loves their local community more than Marque. We support our local communities, high schools and first responders. We believe that being an active member in our community is a vital part of who we are. Bringing people together, providing education and making a difference in children’s lives is all part of being a good neighbor. We sponsor and support local little league, softball, soccer and football teams. At Marque, we are more than a provider of quality healthcare; we are part of your community.

Who is Marque?

Marque has clinics located in Orange County, San Diego and Riverside, and rapidly growing. We also have Marque Physical Therapy in Orange County and in San Diego. We have state-of-the-art technology and are consistently looking for ways to be more innovative. We have a great staff of providers who are always looking for opportunities to train and teach their staff. At Marque, our passion is your wellness.

Required

• High school graduate or equivalent
• Current Medical Assistant (CMA) certification
• Basic Life Support (BLS) certification or must get one with 60 days of hire
• Basic knowledge of MS Office (Word, Outlook and Excel)
• Ability to interface with patients, family members, providers, insurance companies, etc.
• Strong knowledge of medical terminology
• Positive professional interaction with patients, good attitude and self-motivated
• 1+ year experience as a receptionist in the healthcare industry (verifying insurance, checking patients in, etc.) or willing to learn
• High level of customer services skills with a genuine passion for helping people.
• Maintain a positive attitude with changing conditions.
• Strong computer skills and experience with electronic medical records (EMR) ​

Preferred

• Bilingual
• Experience working in an Urgent Care setting.

Medical Assistant / Medical Receptionist Responsibilities

• Rooms patients utilizing best practice MA workflow and maintains patient flow per schedule and anticipates patient care needs, huddles and consults with provider as needed.
• Documents patient information collected, care given and treatments provided as well as charges in a clear and concise manner in EMR.
• Assists with patient phone messages/tasks and documents in EMR Conducts callbacks per provider instruction in an efficient and timely manner, while maintaining proper telephone etiquette
• Maintains CPR and other appropriate certifications.
• Organizes, stocks (using a PAR & trigger system) and maintains an orderly, clean and uncluttered work area, including but not limited to exam rooms, procedure rooms and patient care areas.
• Assists with procedures and administers medications within the MA scope of practice and per provider orders.
• Answers telephones efficiently and timely: using appropriate follow through in screening and transferring calls, Accurately documents and distributes messages accordingly.
• Maintains knowledge of computer scheduling functions, using proper registration protocols, editing existing patient data, and utilizing proper visit types.
• Performs general clerical duties, including faxing, copying filing, distribution of memos and daily schedules etc. as needed 5%
• Oversees the front area for cleanliness and safety, and continuous awareness of visitors.

Additional Responsibilities:

• Other duties may be assigned as needed.

At Marque, we promote a healthy and motivating work environment with token-incentives, opportunities for growth and rewards for excellent service. We're expanding and growing, so if you're interested in becoming part of an award-winning team, please apply today! We can't wait to meet you!

.....Let's just say if you're a Medical Receptionist / Medical Assistant - Marque is WHERE you want to BE!

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